Benefits:

401(k) matching

Competitive salary

Health insurance

Paid time off

Job Summary:

We have an opening for a full time PSR (Patient Service Representative), whose primary role is answering a multi line telephone system, scheduling appointments and verifying patient insurance eligibility and benefits for all locations. We are a busy practice that specializes in Prosthetics and Orthotic devices. The ideal person must be flexible regarding tasks, a fast learner and comfortable

Primary Responsibilities:

Meet and greet patients and family with a warm and professional approach.

Answer multi-line telephone system.

Appointment scheduling

Input and maintain accurate patient data that are in compliance with HIPAA and office policy

Obtain accurate insurance information

Verify insurance eligibility and benefits (2 years minimum experience)

Perform other duties or special projects as assigned

Skills and Qualifications:

Must be a team player

Able to adapt to changes with understanding if needed

Previous experience in O&P or medical office is a must

Bilingual (Spanish) mandatory.

Proficient computer skills, including Microsoft Office Suite.

Knowledge of Medicare, Medicaid (MediCal), PPO, HMO insurances is a must

Strong clerical and organizational skills.

Excellent time management abilities to prioritize tasks.

Clear and professional communication skills with clients and team members.

A proactive approach to problem-solving and the ability to handle multiple tasks efficiently