Patient Services Coordinator - Float - Ballwin

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CORA Physical Therapy

Patient Services Coordinator - Float - Ballwin

Ballwin, MO
Full Time
Paid
  • Responsibilities

    Patient Services Coordinator - Multi-site


    Grow Your Career. Make a Difference. Thrive in Outpatient Care.

    As a Patient Services Coordinator at CORA Physical Therapy, you’ll be a vital part of our clinic support team by providing meaningful patient interactions ?and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.

     

    Why Choose CORA

    • Outpatient Setting \- Make real connections and see your impact.
    • Competitive Pay \- Your skills and dedication are recognized.
    • Time Off - Generous paid time off that grows with tenure and paid holidays
    • Full Benefits Package - Medical, dental, vision, disability & life insurance.
    • 401(k) Program - Invest in your future.
    • Tuition Reimbursement - Continue your education without the burden.
    • Professional Development – Internal career growth opportunities, leadership training, and mentorship.
    • Technology that Works for You - EMR automations and AI-powered tools to save time.

    *Benefits vary based on employment type.

     

    What You'll Do

    As a Patient Services Coordinator at CORA, you’ll:

    • Greet patients warmly and build rapport through in-person and phone interactions.
    • Screen and answer incoming calls promptly; take messages, and relay information as needed.
    • Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
    • Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
    • Scan insurance cards, ID cards, and relevant paperwork into patient files.
    • Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
    • Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.

     

    What You'll Need

    • High school diploma or GED
    • Recent customer service experience required
    • Proficient in Microsoft Word and Excel
    • Strong communication, organization, and time management skills
    • Reliable, honest, and adaptable in fast-paced team environments
    • Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.

     

    Who We Are

    CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.

     

    Apply today to become a Patient Services Coordinator with a team that sees the best in you.

     

    CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.