Patient Services Coordinator / Front Desk Associate - Bilingual
Benefits:
Company parties
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
Patient Services Coordinator / Front Desk Associate
(Customer Service & Hospitality Backgrounds Encouraged to Apply)
We are looking for a friendly, reliable, and motivated Patient Services Coordinator to join our growing team. This position is perfect for someone with customer-facing experience such as restaurant servers, hosts, retail associates, receptionists, or hospitality professionals who enjoy helping people and working in a team environment.
Dental experience is a plus but not required — we are happy to train the right person who has strong people skills, a positive attitude, and a desire to learn.
This role is the first point of contact for our patients, so we’re looking for someone who can create a welcoming experience while helping keep the office running smoothly.
What You'll Do
Welcome and check in patients with professionalism and warmth
Answer phones and assist patients with scheduling appointment
Call patients to help coordinate care, schedule visits, follow up and check in with them
Check insurance coverages and gather patient information
Help coordinate the daily schedule and maintain smooth patient flow
Communicate clearly with patients and the clinical team
Assist with patient information, paperwork, and general front desk tasks
Help create a positive and supportive environment for both patients and coworkers
What We're Looking For: Bi-lingual (Spanish & English)
Experience in customer service, hospitality, retail, restaurant service, or other customer-facing roles
Excellent people skills and communication
Strong sense of teamwork and willingness to help others
Reliable and dependable with a strong work ethic
Motivated to learn new skills and grow professionally
Ability to stay organized and multitask in a fast-paced environment
Positive attitude and professionalism
Bonus (Not Required)
Previous dental or medical office experience
Experience with scheduling or front desk work
Growth Opportunities
We believe in developing our team from within. This position offers a clear path for growth, including opportunities to move leadership roles for the right people.
If you are someone who enjoys working with people, takes pride in doing great work, and wants to grow with a company that invests in its team, we would love to meet you.