Patient Services Coordinator / Front Desk Associate - Bilingual

Radhika Dental Consulting Llc

Patient Services Coordinator / Front Desk Associate - Bilingual

Richmond, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Dental insurance

    Employee discounts

    Free food & snacks

    Free uniforms

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    Patient Services Coordinator / Front Desk Associate

    (Customer Service & Hospitality Backgrounds Encouraged to Apply)

    We are looking for a friendly, reliable, and motivated Patient Services Coordinator to join our growing team. This position is perfect for someone with customer-facing experience such as restaurant servers, hosts, retail associates, receptionists, or hospitality professionals who enjoy helping people and working in a team environment.

    Dental experience is a plus but not required — we are happy to train the right person who has strong people skills, a positive attitude, and a desire to learn.

    This role is the first point of contact for our patients, so we’re looking for someone who can create a welcoming experience while helping keep the office running smoothly.

    What You'll Do

    Welcome and check in patients with professionalism and warmth

    Answer phones and assist patients with scheduling appointment

    Call patients to help coordinate care, schedule visits, follow up and check in with them

    Check insurance coverages and gather patient information

    Help coordinate the daily schedule and maintain smooth patient flow

    Communicate clearly with patients and the clinical team

    Assist with patient information, paperwork, and general front desk tasks

    Help create a positive and supportive environment for both patients and coworkers

    What We're Looking For: Bi-lingual (Spanish & English)

    Experience in customer service, hospitality, retail, restaurant service, or other customer-facing roles

    Excellent people skills and communication

    Strong sense of teamwork and willingness to help others

    Reliable and dependable with a strong work ethic

    Motivated to learn new skills and grow professionally

    Ability to stay organized and multitask in a fast-paced environment

    Positive attitude and professionalism

    Bonus (Not Required)

    Previous dental or medical office experience

    Experience with scheduling or front desk work

    Growth Opportunities

    We believe in developing our team from within. This position offers a clear path for growth, including opportunities to move leadership roles for the right people.

    If you are someone who enjoys working with people, takes pride in doing great work, and wants to grow with a company that invests in its team, we would love to meet you.