Location: Tacoma, WA
Schedule: Full-Time | 40 hours/week
Hours: Monday–Friday
No weekends or holidays
Compensation: $21.31 – $38.57/hour (DOE)
Cardiac Study Center (CSC), in partnership with Pulse Heart Institute, has been a cornerstone of outpatient cardiology care in the Puget Sound region for over 50 years. Since forming Pulse Heart Institute in 2016 with MultiCare Health System, our mission has remained clear: to deliver compassionate, cutting-edge cardiac care in a collaborative, patient-first environment.
With multiple specialty departments—including Heart Failure, Vascular, Electrophysiology & Device, and Nuclear Imaging—we offer opportunities for growth, impact, and innovation in every role.
Purposeful Work: Help coordinate care for patients undergoing critical cardiac procedures
Consistent Schedule: Enjoy reliable weekday hours with no weekend or holiday work
Supportive Environment: Join a team rooted in empathy, teamwork, and respect
Growth Opportunities: Float between clinics and experience varied workflows and teams
As a Patient Service Representative, you will be responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience.
Greet patients, visitors, and guests professionally
Verify and update patient demographics and insurance information
Register new patients who have not pre-registered
Coordinate with insurance specialists for referrals as needed
Collect and balance co-payments and daily ledgers
Prepare next-day appointment schedules
Request clinic supply orders when needed
Support other front office team members as available
Close and secure the clinic at the end of the workday
Perform other administrative tasks as assigned
High school diploma or GED
1–3 years of experience in a healthcare or front desk role
Strong communication and customer service skills
Basic math skills and strong attention to detail
Ability to multitask in a fast-paced environment
Willingness to occasionally travel between clinic sites
Experience in a medical office or cardiology setting
Knowledge of EMR systems
This is a 100% in-office role , Monday through Friday, based in our Tacoma clinic. You'll work alongside a multidisciplinary cardiology team in a professional, supportive setting with regular patient interaction.
Hourly Rate: $21.31 – $38.57 (DOE)
Medical, Dental, and Vision Coverage
Paid Time Off + Holidays
Retirement Plans
Career Development Opportunities
Supportive Team Culture
If you're passionate about patient care and thrive in a detail-oriented, team-focused environment, we want to hear from you. This role plays a key part in ensuring our patients receive timely, coordinated care.
Apply today and become part of a legacy of excellence in heart health.