Patient Services Representative

Northland Family Care

Patient Services Representative

Kansas City, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    PATIENT SERVICES REPRESENTATIVE Northland Family Care is seeking a full-time Patient Services Representative to work on-site in our Primary Care Clinic in the Northland area of Kansas Ctiy, MO.

    Responsibilities Include:

    · Perform patient check out duties including scheduling follow up appointments

    · Enter patient recall information if applicable

    · Answer phones and schedule appointments

    · Confirm appointments for next business day

    · Clerical duties as assigned

    · Scanning

    · Filing electronic documents

    · Check in duties as assigned

    Qualifications:

    · High school diploma or general equivalency diploma (GED)

    · Minimum one year recent experience working in healthcare as a Patient Services Representative (PSR) or similar role

    Skills:

    · Customer Service/Patient Experience

    · Computer Literacy

    · Ability to operate general office equipment

    · Ability to manage multi-line phone system

    Abilities:

    · Ability to learn and retain information regarding procedures

    · Ability to project a pleasant and professional image

    · Ability to plan, prioritize, and complete delegated tasks

    · Ability to demonstrate compassion and caring in dealing with others

    · Work in team atmosphere