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Customer Service Representative

P

Patriot Auto Transport

Customer Service Representative

Metairie, LA +27 locations
Full Time
Paid
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  • Responsibilities

    Job Description

    Job Details

    We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    ?QUALIFICATIONS:

    • Previous experience in customer service, sales, or other related fields

    • Ability to build rapport with clients

    • Ability to prioritize and multitask

    • Positive and professional demeanor

    • Excellent written and verbal communication skills

    • Handle customer inquiries and complaints

    • Provide information about the products and services

    • Troubleshoot and resolve product issues and concerns

    • Document and update customer records based on interactions

    • Develop and maintain a knowledge base of the evolving products and services

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