Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Join the Paul Davis Team!
Fire Damage Consultant
The Fire Damage Consultant will meet with property owners impacted by fire, water damage or other large-scale emergency events. This role will work closely with Emergency Response Agencies to enable effective implementation of property recovery initiatives. This role must have a desire to help others above all.
Medical, Dental, Vision & 401(k) benefits
Paid Holiday, Vacation & Sick Days
Maternity, Paternity & Adoption Leave
Company Cell Phone
Advancement Opportunities
Salary - $55,000 - $65,000 per year
RESPONSIBILITES:
Deliver an experience of extraordinary care while serving people in their time of need
Responds to emergency property situations and all generated leads
Educates the consumer on products or services
Build relationships and communicate Paul Davis services
Monitor, generate and interpret lead sources (emergency notification systems)
Provide emergency recovery kits and services to impacted property owners
Establish and maintain working relationships with local emergency response agencies and local community
Participate in community events
Build and maintain a database of customer information
Manage data in our main operating systems, RMS and PD Connect
Work with PDRI and PDO Corporate staff on business development initiatives
All other duties as assigned
Competency – Knowledge, Skills and Abilities:
Knowledge of Microsoft Office applications (Outlook, Word, Excel)
Knowledge of CRM systems
Customer Service Skills
Communication skills via email, phone, and face to face
Administration skills
Priority Management Skills
Effective Meetings Skills
Selling Skills
Ability to be assertive
Ability to learn and operate our primary operating systems: RMS, SalesForce, SharePoint, and One Drive
Ability to coordinate marketing events from start to finish
Ability to answer and communicate with customers over the phone, email, or face to face
Ability to work office equipment (fax, scanner, printer, phone system, computers)
Ability to work independently
Ability to maintain an acceptable background and MVR check during employment
Ability to operate a company vehicle safely
Maintain a level of confidentiality
Required Education and Experience:
High School Diploma or GED required
Four plus years’ experience in the following areas (any combination): restoration, military, fire services, EMS, police, medical responder, dispatching of emergency responders, construction, insurance
Two plus years’ experience in an outside sales role or customer service role
Preferred Education and Experience:
Experience with industry software
Physical Requirement
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Reasonable Accommodation for Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.