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Contents Manager / Packing with cleaning and moving

Paul Davis Emergency Services of Temecula, CA

Contents Manager / Packing with cleaning and moving

Temecula, CA
Full Time
Paid
  • Responsibilities

    What does a Contents Manager with Paul Davis do?

    Lead a team of hardworking individuals serving others within your community

    Make a difference for others that have had a disaster strike their property

    Take pride when your team completes projects on budget with an exceptional customer experience

    Be empathetic and show a sense of urgency while communicating through modern technology

    Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving Contents Managers the opportunity to become experts in the field through certifications and Paul Davis University.

    Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

    Why the Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. It is challenging to make customers happy when faced with a traumatic event, but you will love being a Contents Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve the performance of your team!

    Team Compensation and Benefits:

    Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities

    Monthly cross-training opportunities to advance your career

    Paid training

    Referral program

    Great culture and team dynamic

    Hourly pay: $18.00 to $22.00/hour based on experience and certifications

    Bonus opportunities based on performance

    Team Qualifications (Requirements):**** MUST PASS A BACKGROUND AND DRUG TEST ****

    Desire to join a world-class team and contribute a positive attitude

    Dedication to customer service

    Ability to lead others from diverse backgrounds

    Excellent written and verbal communication skills

    IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)

    Ability to adapt to change

    Valid driver's license with a clean record

    Have the ability to work nights/weekends and overtime, if needed

    Desire to continually learn new things

    Role on the Team (Job Responsibilities):

    Foster an environment of collaboration and teamwork within the division and company

    Self-managing and time management skills

    Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration

    Job schedule management and coordination

    Focus and dedication to providing excellent customer service.

    Assist other team members when needed and foster a positive working relationship with other departments.

    Be a great representative of our brand!

    Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.

    Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.

    Re-inspect job sites for quality control.

    Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.

    Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.

    Manage projects and existing crews

    Supervise pack-outs and inventory/evaluation of items

    Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

    We support and hire Veterans and we are an Equal Opportunity Employer