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Customer Service Representative / Job Coordinator

Paul Davis Emergency Services of Temecula, CA

Customer Service Representative / Job Coordinator

Temecula, CA
Full Time
Paid
  • Responsibilities

    Position: Customer Service Rep / Job Coordinator

    What does an Coordinator with Paul Davis do?

    Fields calls from customers and team members and builds rapport

    Oversees office administrative operations

    Creates office systems

    Problem solves and helps people find solutions

    Improves communication and sales by serving others

    Learns new things about construction and restoration

    Handle busy and stressful environment with pressure to get work completed quickly and efficiently

    Ensure compliance with standards and regulations utilizing internal office systems

    Works well with new software

    Must want to continuously get better and look for constant improvement

    Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a sense of urgency to help others. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

    Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.

    Skills Desired of Team Member:

    Organized, analytical administrative coordinator who likes a fast-paced environment

    Loves talking to people and building relationships

    Likes to problem-solve and help people find solutions

    Enjoys completing tasks

    Is a stickler for the details

    Likes math and working with numbers and measurements

    Can review data and deductively think through what information might be missing

    Proactive, assertive personality

    Likes to create and follow systems while helping others to follow them as well

    Enjoys taking care of others

    High School Diploma or equivalent

    Professional appearance and courteous manner

    Requires some nights and occasional weekends

    Quickbooks, DASH, Xactimate experience not required but helpful.

    Before you can take the field: We require a drug and background check. Paul Davis is an equal opportunity employer.