Customer Service Representative / Job Coordinator
Position: Customer Service Rep / Job Coordinator
What does an Coordinator with Paul Davis do?
Fields calls from customers and team members and builds rapport
Oversees office administrative operations
Creates office systems
Problem solves and helps people find solutions
Improves communication and sales by serving others
Learns new things about construction and restoration
Handle busy and stressful environment with pressure to get work completed quickly and efficiently
Ensure compliance with standards and regulations utilizing internal office systems
Works well with new software
Must want to continuously get better and look for constant improvement
Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a sense of urgency to help others. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.
Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.
Skills Desired of Team Member:
Organized, analytical administrative coordinator who likes a fast-paced environment
Loves talking to people and building relationships
Likes to problem-solve and help people find solutions
Enjoys completing tasks
Is a stickler for the details
Likes math and working with numbers and measurements
Can review data and deductively think through what information might be missing
Proactive, assertive personality
Likes to create and follow systems while helping others to follow them as well
Enjoys taking care of others
High School Diploma or equivalent
Professional appearance and courteous manner
Requires some nights and occasional weekends
Quickbooks, DASH, Xactimate experience not required but helpful.
Before you can take the field: We require a drug and background check. Paul Davis is an equal opportunity employer.