Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Join the Paul Davis Team!
Mitigation Technician
The Mitigation technician position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency and property damaging situations. The Mitigation tech has a drive to lead and is accountable for addressing the property and the customer with skill, knowledge, and professionalism. This position is accountable for preserving as much of the property as possible while working safely and efficiently on the job site.
Medical, Dental, Vision & 401(k) benefits
Paid Holiday, Vacation & Sick Days
*Company Cell Phone
RESPONSIBILITES:
· Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
· Recruit and coach technicians both in the field and in the warehouse
· Survey damage within the property
o Evaluate and record damage to all items within the property
· Manage cleaning process for both contents and structural damage
· Demolition of structural damage to properties through the use of hand and power tools
· Clean up assigned job sites after demolition
· Perform initial site visits
· Conduct moisture inspections
· Set restoration equipment within guidelines
· Complete notes of assigned jobs in our primary operating system (RMS)
· Contact the customer of assigned jobs with ETA
· Take photos of jobs assigned at start, completion, and throughout the process
· Responsible for maintaining assigned vehicles and equipment
· Responsible for unloading and reloading assigned vehicles with equipment
· Keep equipment clean and organized in the shop
· Responsible for unloading trash in assigned area
· Responsible for recording your time and coding it to the job assigned
· Pass IICRC certifications as IICRC classes are offered
· Assist in the development of new hires through on the job training
· Hold our company’s Vision, Values, Mission and 10 Serving Basics throughout job position
· All other duties as assigned
Competency – Knowledge, Skills and Abilities:
Knowledge of technology (iPhone, iPad)
Customer Service Skills
Communication skills via phone and face to face
Computer skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested
Ability to create documents and estimates
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently
Ability to lead a team of Technicians
Ability to complete work on multiple jobs within the same time frame
Ability to participate in an on call schedule
Ability to work within hazardous environments safely
Ability to safely operate hand and power tools
Ability to operate a company vehicle safely
Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics
Maintain a level of confidentiality
Required Education and Experience:
High School Diploma or GED required
Customer Service experience
Preferred Education and Experience:
· One or more years’ experience within the restoration industry
Physical Requirement
Must be able to stay in a stationary position up to 25% of the time within a vehicle.
Constantly moves about job sites
Constantly positions self to move about job sites; stairs, walkways, roofs, crawl spaces
Occasionally ascends and descends a ladder to complete jobs
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with customers over the phone and face to face
Frequently will lift up to 60lbs
Ability to safely operate a company vehicle
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!