AVP of Business Development, Commercial
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Position Summary: Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 330 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com]
The AVP of Business Development is responsible for identifying, managing, and maximizing the impact of our commercial restoration national partnerships to increase leads and sales opportunities for the Paul Davis Network. These efforts include mitigation, commercial and other institutional business channels, all while coordinating the efforts by the Paul Davis local salesforce.
Essential Duties/Responsibilities:
· Responsible for driving overall national account sales through signed Master Services Agreements (MSAs) for assigned segment, and or geographical territory.
Build and secure new commercial accounts, referrals, and existing relationships with key decision makers through leads, cold calling, and sales presentations to maintain/grow the existing account base and expand our market share and revenue percentages
Expand market share and opportunities within a defined list of existing accounts in assigned areas
Develop expertise as a trusted industry expert:
Communicate with, train, and motivate network offices to understand and support the Business Development department and expand knowledge base of Commercial initiatives
Negotiate and complete Sourcing Events (RFIs, RFPs), MSAs
Develop and deliver sales presentations in a professional and effective manner by
Making regular sales calls to develop relationships and follow up on leads
Acting to close opportunities and finalize agreements
Meeting established sales quotas and revenue and growth goals
Responsible for developing business relationships and all commercial opportunities with Multi-Unit Housing, Healthcare, Hospitality, Retail, Commercial Brokers/Carriers, and local/state Government in assigned areas
Responsible for account management which includes dispute resolution, problem avoidance, and compliance with service level agreements
Work with the Business Development team to facilitate service opportunities
Understands the services and products offered by Paul Davis Restoration
Assists in marketing initiatives and communicates regularly with the VP/SVP of Business Development
Able to produce formal sales proposals outlining the benefits of doing business with Paul Davis.
Responsible for sales and revenue generation for assigned accounts.
Key point of contact and account management support for assigned accounts.
Manage complex contract negotiation and work with legal counsel as required
Be the driving force in the development of the work ethic, culture and values of the local sales and business development Teams. Through personal example, establish the style and approach which will characterize the Company’s dealings with the marketplace.
Collaboration with franchise owners, districts and franchise leadership on BD initiatives.
Effective presentation at district meetings and PD conference.
Creates and presents customized sales presentations to key insurance and non-insurance customers across all business channels.
Competency – Knowledge, Skills and Abilities:
Able to develop an understanding of Paul Davis systems
Obtains necessary industry trade certifications
Able to communicate effectively with drawings and charts
Experience in the insurance, property management and/or restoration fields
Existing contacts within one or more of our core target areas
Specialized knowledge or certifications within the property and casualty industry and/or fields of mitigation, restoration, or construction
Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Adobe)
Ability to analyze, diffuse and solve problem situations
Knowledge of cost analysis techniques
Ability to make decisions on own and evaluate judgments
Customer service skills and presentation skills. Must be comfortable presenting live to all audiences.
Excellent sales and communication skills (oral, verbal and written)
Priority Management
High level of organizational skills
Ability to learn and operate our primary operating systems: Salesforce, ADP, SharePoint, and One Drive
Ability to create, write, proofread and review documents
Ability to answer and communicate with customers, staff and executives over the phone, in person and in written form
Ability to work independently
Maintain a high level of confidentiality
Ability to plan and coordinate meetings
· Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics
Required Education and Experience:
College degree or equivalent
Five+ years sales experience and performance at a high level
Preferred Education and Experience:
Restoration industry experience a plus
Sales training, leadership experience a plus
Physical Requirement:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to stay in a stationary position up to 100% of the time
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with customers over the phone
Occasionally will lift up to 10lbs
Ability to safely operate a company vehicle
Work Environment:
The employee will be working in a corporate office environment. Most work will be conducted over email, video conferencing, and telephone. The successful person must be productive with minimal supervision.
Travel:
This position may require up to 50% travel. This position may require travel for company meetings/events and trainings.
Reasonable Accommodation for Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.