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Quality Assurance Estimator

Paul Davis Restoration, Inc.

Quality Assurance Estimator

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Company Background

    Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at [www.PaulDavis.com].

    Position Summary

    This Quality Assurance Estimator will serve as a member of the Quality Assurance team. The primary responsibility of the Quality Assurance Estimator is to complete estimates and invoices as part of the FAST Program. The Quality Assurance Estimator will complete estimates on behalf of the franchises, with goals set around accuracy and time.

    Essential Duties/Responsibilities

    Administration work for Quality Assurance Department.

    Completes invoices accurately and timely within Xactimate, Symbility, and other estimating platforms for work completed

    Creates preliminary estimates, in accordance with estimating guidelines, industry standards, and best practices

    Provides support for technical inquiries from the network

    Assists with ongoing training of the network in processes related to estimating

    Completes presentations and calls related to the FAST Program

    Collect, record, and share data related to various metrics of the FAST Program

    Communicates effectively with franchisees and insurance carrier partners

    Administration work for Quality Assurance Department.

    Competency – Knowledge, Skills and Abilities:

    Knowledge of Microsoft Office applications (Outlook, Word, Excel, One Drive, Share Point)

    Knowledge of estimating platforms

    Excellent Communication skills

    Typing skills

    Technology skills

    Ability to learn and operate our primary operating systems and estimating platforms

    Ability to create documents and invoices

    Ability to review and write estimates for mitigation, reconstruction, contents, and structure.

    Ability to answer and communicate with PDRI, Independent franchises and PDO offices via phone and email

    Ability to work office equipment (fax, scanner, printer, phone system, computers)

    Ability to work independently

    Ability to coordinate estimates within the same time frame

    Ability to successfully complete WTR, ASD, MOLD, and other required certifications.

    Stress Management and Composure

    Problem Solving and Conflict Resolution

    Maintain a level of confidentiality

    Required Education and Experience

    High School Diploma or GED

    1-year experience in the restoration industry or related field or claims experience

    Preferred Education and Experience

    Experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction.

    5 plus years’ experience in claims or related field

    Bachelor’s Degree or equivalent experience in insurance claims or related field

    This is a full-time, permanent position.

    Company sponsored health benefits, wellness initiatives, Paid Time Off, Paid Holidays, and 401K plan upon hire.

    Please send resume for interview consideration.