Position Summary

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm, and other disasters. The Paul Davis Network is made up of more than 330 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].

In our business, training of local marketing professionals is critical to the continued success of the Network. The Sales & Marketing Coach focuses on high impact and high urgency sales and marketing strategy to increase brand awareness, generate leads, and increase sales at the franchise level through the education, communication and collaboration with local marketing, sales, and business development team members.

Essential Duties/Responsibilities

Educates, Communicates & collaborates with the Franchise Owners and local sales and marketing team members on their leads and sales strategy.

Supports Franchise Owners to Recruit, Onboard, Train, Operate and Retain local sales and marketing team members

Generates and drives leads through goal setting with local franchisees

Collaborates with Franchise Owners & the PDRI Operations team to create a customized Sales & Marketing strategies incorporating market share and local business data.

Understands and utilizes franchisee data to determine current state and future state for growth goals

Presents at district meetings, training courses and webinars, roundtables, and conference sessions

Assists with all assigned duties at the annual Paul Davis Conference

Ensures franchisees use the Paul Davis brand correctly in accordance with the Brand Standards

Builds meaningful relationships across the franchise network

Promotes and shares best practices of marketing and sales software, collateral, email campaigns and advertising to all franchisees

Works closely with other Sales & Marketing Coaches to provide a consistent experience across the network

Supports operations, business development and any other franchisor teams as needed

Completes leadership development and personal development training courses

Weekly Goal Setting & Review sessions with team leader

Monthly Touchpoints with Chief Marketing Officer

Contributes to weekly and monthly team sync calls

All other duties as assigned

Competency – Knowledge, Skills and Abilities:

Strong verbal and written communications – presentation skills a must

Demonstrated attention to detail and communication skills

High level of initiative, dependability, and self-motivation

Effectively able to communicate both verbally and in writing

Skilled in strategic planning and logical reasoning

Problem solving and conflict resolution skills

Project management skills

Excellent knowledge of Microsoft Products (Office, Excel, PowerPoint, Share Point, One Drive)

Ability to adopt the use of new software, applications, and technologies confidently

Working knowledge of Zoom and Teams for virtual meetings and webinars

Strong analytical, problem solving skills

Ability to be assertive, direct, empathetic, and be inspiring to others

Ability to hold tension and accountability on goals and results

High level of urgency and composure

Personable, presentable, and professional

Maintain a level of confidentiality

Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics

Required Education and Experience

5+ years marketing and/or business development experience

Preferred Education and Experience

Bachelor’s Degree in marketing or related field a plus

Background in restoration, franchising, and/or insurance a plus

Physical Requirement

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb, or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The person in this position needs to frequently move about a classroom or training location

The person must be able to stand for up to eight hours within a 24-hour period

Constantly operates a computer and other office productivity operations

Must be able to observe and perceive information on a computer and documents

Must be able to communicate and converse with employees virtually and face to face

Ability to safely operate a vehicle

Work Environment

The employee will be working remote over 50% of the time. A quiet environment with working internet is a must for virtual meetings. The employee will be required to travel 30-40% and be exposed to air travel, ground travel, and varying outdoor temperatures.

Travel

This position requires travel on average of 1-2 times per month, 2-3 days per trip, averaging 30-40% travel. Approximately eight (8) mandatory meetings per year: All Team, Conference, Marketing Strategic Team off-site, Fall District Meetings (2), and Sales & Marketing Coach off-site meeting and attend national tradeshows where needed.

Reasonable Accommodation for Disability

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.

Disclaimer

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Flexible work from home options available.