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Customer Service and Job Coordinator

Paul Davis Restoration of Burbank / Beverly Hills, CA

Customer Service and Job Coordinator

Burbank, CA
Full Time
Paid
  • Responsibilities

    Do you have construction or service experience?Do you have lots of energy? Good work ethic? Loads of common sense when it comes to service work?Do you provide quality service and give customers a WOW experience? Do you work well both alone and as a team?Do you want to be part of a growing team?Do you love learning new things? Willing to train the chosen candidate in construction and restoration industryWe have multiple positions open. Seeking mitigation and restoration service rep / coordinator in our office. Work hours are Monday-Friday daytime and must be available full time. We are a high profile service company actively seeking technicians to join our team. Opportunity to become part of a leading emergency restoration company. Possibility of future advancement for those looking for a career. All positions require some weekends works.****** Must be able to pass a background and drug test*****Strong phone communication * Knowledge of basic mathematical computationsCustomer Service skills required*Must be able to follow direction and prioritize appropriately.*Sense of urgencyPay based on experience and certifications. ($18- $20) Please email your resume, or stop by the office to fill out an application. You can text office with any questions Paul Davis Restoration of Burbank/Beverly Hills, CA 111 East Cedar Ave, Suite 104, Burbank, CA 91502

    What does an Coordinator with Paul Davis do?

    Fields calls from customers and team members and builds rapport

    Oversees office administrative operations

    Creates office systems

    Problem solves and helps people find solutions

    Learns new things about construction and building homes

    Has fun and is part of a growing business

    Ensure compliance with standards and regulations utilizing internal office systems

    Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

    Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.

    Skills Desired of Team Member:

    Organized, analytical administrative coordinator who likes a fast-paced environment

    Loves talking to people and building relationships

    Likes to problem-solve and help people find solutions

    Enjoys completing tasks

    Is a stickler for the details

    Likes math (geometry) and working with numbers and measurements

    Can review data and deductively think through what information might be missing

    Proactive, assertive personality

    Likes to create and follow systems while helping others to follow them as well

    Enjoys taking care of others

    High School Diploma or equivalent

    Professional appearance and courteous manner

    Please apply here or come to office to fill out an application

    Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

    We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

    Our Vision:

    To Provide Extraordinary Care While Serving People In Their Time Of Need.

    Our Values:

    Deliver What You Promise

    Respect The Individual

    Have Pride In What You Do

    Practice Continuous Improvement

    Our Mission:

    To provide opportunities for great people to deliver Best in Class results