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Accounts Receivable Clerk

Paul Davis Restoration of Central Ohio

Accounts Receivable Clerk

Columbus, OH
Full Time
Paid
  • Responsibilities

    Position Summary

    Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises and Company Owned Operations across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com]

    The Accounts Receivable role will be responsible for effective management and problem resolution of the outstanding accounts receivable by ensuring timely receipt of payments from customers. This role will be reaching out to customers, vendors, and insurance companies to collect payment for overdue bills and payments. This role acts as a liaison between customers and vendors and our company’s Finance Department.

    Essential Duties/Responsibilities

    Complete collection calls to clients, vendors, and insurance carriers

    Support the Finance department with administrative assignments

    Record all collections calls in our main operating system, RMS

    Make notes in our main operating system regarding payments in our main operating system, RMS

    Contact Insurance Adjustors to see the status of payment release

    Complete accounting reports in reference to collections

    Receive and take inquiries calls dealing with collections

    Assist and work with multiple PDO locations for accounts receivable matters

    Liaison with Office Administrators, Management Team, Estimators, and Project Managers

    Complete and provide status reports about collections to Management

    Monitor and respond to email inquiries daily

    Competency – Knowledge, Skills and Abilities:

    Knowledge of Microsoft Office applications (Outlook, Word, Excel)

    Knowledge of Quickbooks

    Customer Service Skills

    Communication skills

    Typing skills

    Administration skills

    Ability to learn and operate our primary operating systems: RMS, SharePoint, and One Drive

    Ability to create documents

    Ability to answer and communicate with customers over the phone

    Ability to work office equipment (fax, scanner, printer, phone system, computers)

    Ability to work independently

    Ability to learn Quickbooks and Sage (accounting software)

    Stress Management and Composure

    Maintain a level of confidentiality

    Required Education and Experience

    High School Diploma or GED required

    Two plus years’ experience in an Administrative position

    Two plus years’ experience in Accounts Receivables or Collections