Mitigation and Emergency Services Helper

Paul Davis Restoration of Central Virginia

Mitigation and Emergency Services Helper

Ruckersville, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    Paid time off

    Training & development

    Wellness resources

    What does a Mitigation and Emergency Services Helper do with Paul Davis do? The Mitigation and Emergency Services helper is responsible for assisting the Mitigation Technicians in traveling to and from residential and commercial property to assist clients and customers with the mitigation and restoration of their home or business due to damage from water, fire, wind, or mold loss. The main objective is to provide exceptional customer service and extraordinary care while honoring our core values of integrity, positive attitude, sense of urgency, communication with purpose, commitment to learn, and pride in work.

    Ability to work in harsh conditions such as inclement weather, high heat, and cold workplaces

    Basic knowledge of water damage and structural cleaning practices

    Knowledge of the loss process and the required steps to ensure proper handling

    Ability to follow directions and instructions given by supervisors

    Work safely in residential and commercial damaged properties

    Document and report loss information into company software

    Assist in removal of standing water from affected area using extraction methods

    Help set up appropriate amounts of equipment to dry structure

    Remove affected building materials when deemed non- salvageable

    Focus and dedication to provide exceptional customer service

    Continual desire to learn new things

    Assist in warehousing and facility related tasks when necessary

    Assist other team members when opportunities arise and be a leader

    Other duties as assigned

    Why join our Paul Davis team?

    Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Our Central Virginia office is growing locally and holds career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

    Our Vision:

    To Provide Extraordinary Care While Serving People In Their Time Of Need.

    Our Values:

    Integrity

    Positive Attitude

    Sense of Urgency

    Communication with Purpose

    Commitment to Learn

    Pride in Work

    Our Mission:

    To provide opportunities for great people to deliver Best in Class results

    Requirements:

    Valid driver’s license

    Ability to pass a criminal background check

    Have excellent communication skills

    Detail-oriented and organized

    Personable demeanor on the phone and in-person

    Be willing to work additional hours, if needed, in order to serve our customers

    Demonstrated experience in a fast-paced work environment.

    Strong interpersonal and organizational skills required.

    Have an unwavering dedication to customer service

    Benefits:

    Paid training

    Bonus program for performance

    Referral program

    Great culture and team dynamic

    Paid training

    Paid holidays/vacation/sick

    Retirement Plan

    Telehealth Insurance Plan

    Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

    Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

    We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

    We support and hire Veterans and we are an Equal Opportunity Employer!