What does a Reconstruction Project Manager with Paul Davis do?

Customer service interaction skills are a must. Candidate will be able to effectively build and develop relationships and a positive brand awareness through all interactions.

Work directly with customers to effectively manage the necessary repairs to their home and/or property.

Work with insurance company adjusters, independent adjusters, public adjusters and other industry professionals on agreements on both scope and cost of projects owner on project statuses, subcontractor performance and supplements.

Will assist with the management and allocation of in-house staffing resources, as well as subcontractor resources, needed to complete the job in timely fashion.

Oversee job progress and proactively communicate with management on any potential problems or issues that may arise on projects.

Visit project site, keep the trades on schedule, keep the homeowner informed on status per their preference on the customer expectations form and in the event of a change in schedule or issue found on the project site. Complete daily notes in RMS. Upload progress photos throughout the project

Ensure job sites remain organized and clean, providing a safe work area for all trades and/or subcontractors.

Assist trades as needed when on site by staying ahead of material needs, delivery or pick up.

Ensure draw schedule is followed and that payments are requested and received on time.

Upon project completion perform a final walkthrough with a customer; complete a formal punch list; take completion photos and upload them to RMS; collect any final paperwork and checks; inform Estimator of project completion by marking control points and completing compliance tasks

Comple a weekly audit of receivables and projected closings

Why join our Paul Davis team?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Our Central Virginia office is growing locally and holds career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Integrity

Positive Attitude

Sense of Urgency

Communication with Purpose

Commitment to Learn

Pride in Work

Our Mission:

To provide opportunities for great people to deliver Best in Class results

Requirements:

Valid driver’s license

Ability to pass a criminal background check

Have excellent communication skills

Detail-oriented and organized

Personable demeanor on the phone and in-person

Be willing to work additional hours, if needed, in order to serve our customers

Demonstrated experience in a fast-paced work environment.

Strong interpersonal and organizational skills required.

Have an unwavering dedication to customer service

Must have experience in the restoration or related industry.

A thorough knowledge of the insurance restoration process is preferred.

Must know Xactimate and Xactanalysis

Must have the ability to work with sub-contractors in order to obtain bids for jobs and submit needed work orders for necessary repairs.

Benefits:

Paid training

Bonus program for performance

Referral program

Great culture and team dynamic

Paid holidays/vacation/sick

Retirement Plan

Telehealth Plan

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

We support and hire Veterans and we are an Equal Opportunity Employer!