The Mitigation Manager at Paul Davis:

Serves members of their community in their time of need;

Makes a difference for others that have had an unplanned event/disaster affect their home or business;

Has a sense of urgency and takes pride in a job well done;

Takes satisfaction in building and leading a high performing team; and,

Communicates well using modern technology.

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are expanding locally and are looking to add team members that are driven, know how to lead, have a desire to serve their community and are motivated by challenging work.

Position: Mitigation Manager

Reports To: President

General Responsibilities: Development and supervision of all mitigation personnel to ensure timely response and expert completion of the job, overall customer satisfaction, and operational/financial performance of the mitigation division.

Specific Responsibilities:

Hire, train and manage a team of mitigation professionals in accordance with insurance program SLAs and industry best practices;

Professionally represent the Paul Davis principles of honesty and integrity;

Preparation of, and/or the review of, mitigation estimates (experience with Xactimate strongly preferred);

Developing key performance measures to monitor and improve the operating and financial performance of the mitigation division;

Ensure compliance with operating standards;

Schedule and hold meetings with mitigation team, identifying best practices, business opportunities and strategies;

Develop a strong culture around customer service;

Develop and manage a risk management/safety program, including the proper use of PPE by team members;

Qualifications: The successful candidate will possess most/all of the following:

IICRC certified: WRT + preference for ASD, FSRT, AMRT (or equivalent)

Xactimate proficiency

3 years as a mitigation manager or team lead

Clean criminal background check

Valid driver's license

Ability to work nights/weekends and overtime, as needed

Strong management/leadership/writing/communication skills

Strong writing and communication skills

Strength: Medium/heavy - exert force 20 - 100 lbs. frequently or 10- 40 lbs. constantly. May involve significant stand/walk/push/pull

Physical Demands: Occasional climbing, balancing, crouching, frequent stooping, reaching, kneeling, handling, fingering, smelling and hearing. Vision: frequent near and far acuity, depth perception and color vision.

Environmental Conditions: Climate controlled home/office and other settings. Exposure to weather with temperatures ranging from mild/moderate to extreme cold/heat. Exposure to noise levels ranging from moderate to loud and from occasional to frequent time periods. Exposure to fumes from solvents and chemical solutions.