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Emergency Service Representative

Paul Davis Restoration of Metro New York / New Jersey

Emergency Service Representative

Carlstadt, NJ
Full Time
Paid
  • Responsibilities

    Emergency Services Representative

    Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

    Join the Paul Davis Team!

    Emergency Services Representative $60,000 - $225,000 per year

    The Emergency Services Representative will consult with property owners impacted by fire, water damage or other large-scale emergency events. This role will work closely with Operations Team and Emergency Response Agencies to enable effective implementation of property recovery initiatives. This is a SALES role, and one must have a desire to help others.

    Strong base salary commensurate with experience plus commission

    Bonus opportunities

    Medical, dental and vision coverage offered

    401(k) with company match

    PTO, sick days and paid holidays

    Cell phone and computer provided by company

    RESPONSIBILITES:

    Deliver an experience of extraordinary care while serving people in their time of need

    Responds to emergency property situations and all generated leads

    CLOSE opportunities on the spot

    Educates the consumer on products or services

    Build relationships and communicate Paul Davis services

    Monitor, generate and interpret lead sources (emergency notification systems)

    Provide emergency recovery kits and services to impacted property owners

    Establish and maintain working relationships with local emergency response agencies and local community

    Participate in community events

    Build and maintain a database of customer information

    Manage data in our main operating systems, RMS

    All other duties as assigned

    Competency – Knowledge, Skills and Abilities:

    Self-motivated to get results

    SALES-ORIENTED and CLOSE-driven

    Loves working with clients and tradesman

    Effectively schedules ahead while maintaining flexibility

    Thrives under high performance environments

    Excellent interpersonal skills

    Is succinct and professional with written communication

    Enjoys taking care of others

    Required Education and Experience:

    High School Diploma or GED required

    Four plus years’ experience in the following areas (any combination): restoration, military, fire services, EMS, police, medical responder, dispatching of emergency responders, construction, insurance

    Two plus years’ experience in an outside sales role or customer service role

    Preferred Education and Experience:

    Outside sales