Emergency Service Representative
Emergency Services Representative
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Join the Paul Davis Team!
Emergency Services Representative $60,000 - $225,000 per year
The Emergency Services Representative will consult with property owners impacted by fire, water damage or other large-scale emergency events. This role will work closely with Operations Team and Emergency Response Agencies to enable effective implementation of property recovery initiatives. This is a SALES role, and one must have a desire to help others.
Strong base salary commensurate with experience plus commission
Bonus opportunities
Medical, dental and vision coverage offered
401(k) with company match
PTO, sick days and paid holidays
Cell phone and computer provided by company
RESPONSIBILITES:
Deliver an experience of extraordinary care while serving people in their time of need
Responds to emergency property situations and all generated leads
CLOSE opportunities on the spot
Educates the consumer on products or services
Build relationships and communicate Paul Davis services
Monitor, generate and interpret lead sources (emergency notification systems)
Provide emergency recovery kits and services to impacted property owners
Establish and maintain working relationships with local emergency response agencies and local community
Participate in community events
Build and maintain a database of customer information
Manage data in our main operating systems, RMS
All other duties as assigned
Competency – Knowledge, Skills and Abilities:
Self-motivated to get results
SALES-ORIENTED and CLOSE-driven
Loves working with clients and tradesman
Effectively schedules ahead while maintaining flexibility
Thrives under high performance environments
Excellent interpersonal skills
Is succinct and professional with written communication
Enjoys taking care of others
Required Education and Experience:
High School Diploma or GED required
Four plus years’ experience in the following areas (any combination): restoration, military, fire services, EMS, police, medical responder, dispatching of emergency responders, construction, insurance
Two plus years’ experience in an outside sales role or customer service role
Preferred Education and Experience:
Outside sales