Reports To: General Manager or Owner

"A mind built for excellence. A spirit built for service."

What does a Restoration Project Manager (RPM) with Paul Davis do?

Celebrate completion of projects with a team of skilled tradespeople, homeowners grateful to be back in their homes, and your Paul Davis team members

Improve your community by serving others

Continuously learn about improving results and setting proper expectations of others

Learn new things daily about construction and building homes

Have fun and be part of a growing business!

RPM's work with owners and sub-contractors after traumatic events such as a fire or flood to clean up and repair damage to residential and commercial property. As a RPM, you will manage the renovation, as well as control and communicate the budget effectively. This means you will spend a good deal of time in the field to see your projects get completed properly.

Why The Team Needs You? Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and find ways to manage a team to complete projects successfully. We also want a fun personality that enjoys getting results.

Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Restoration Project Managers are on the front lines of restoring their communities by leading others to complete construction projects on budget and up to the industry standard. You will have the autonomy after training to control your schedule and continually seek learning opportunities that will improve your skill set.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Mission: To provide opportunities for great people to deliver Best in Class results.

Team Compensation and Benefits:

Ongoing Leadership Development Program and industry events

One on One mentorship

Three months of structured training to learn the Paul Davis Way

Access to Paul Davis University and regular training opportunities

Company vehicle and Technology provided by company

PTO and sick days with flexible schedule

Base commission on projects completed. Our current RPM's yearly pay range from $50,000 to $100,000 depending on their production. No limit to earning potential.

Team Qualifications (Requirements):

Ability to lead and develop team

Career emphasis on learning and continuing education

Experience with Xactimate and IICRC certifications are an absolute must

Restoration Project Management experience a must

Sound planning and organizational skills

Excellent communication and presentation skills

Experience with RMS, DASH, MICA or Next Gear (Preferred)

Bachelor’s Degree or equivalent relevant experience

Ability to clearly deliver truth and give certainty when property owners need it most

Proficient with variety of current technology

Valid Driver’s license and satisfactory driving record required

Construction project management experience is a must

Role on the Team (Job Functions):

Meet operational objectives of: Sales, Gross Margin, Brand Experience

Manage Restoration Projects from estimate to completion

Track metrics during bi-weekly GS&R such as Net Promoter Score of 60

Manage work orders through restoration software.

Confirm budget and work orders before start of project.

Ensure compliance with standards and regulations.

Build relationships with key customers – direct and B2B.

Seek partnerships to improve performance with vendors and tradesman.

Clearly communicate expectations with adjuster and homeowner; onsite as needed

Profitably scope estimates, sign projects to get started.

Communicate and document any change orders and insurance supplements

Ensure project completes within profit range and service level agreements are hit.

Participate in the on-call rotation, requiring evening and weekend point of contact for any new losses, as determined by the rotating schedule.

Establish relationships with business owners, insurance professionals, and TPA's

Skills Desired of Team Member:

Self-motivated to get results

Loves working with clients and tradesman and enjoys estimating software

Effectively schedules ahead while maintaining flexibility

Thrives under high performance environments

Excellent interpersonal skills

Is succinct and professional with written communication

Enjoys working hard and putting together agreements

Servants heart to take care of others

Are you Paul Davis?

Before You Can Take the Field: We require a drug and background and check. Working Conditions and Physical Requirements: The physical environment requires the employee to work all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having ability to stand or walk, occasionally bending, squatting, climbing stairs and lifting up to 50 pounds.

Paul Davis is an equal opportunity employer.