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Mitigation Technician

Paul Davis Restoration of North Florida

Mitigation Technician

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises and Company Owned Operations across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com]

    We currently have an opening for a Mitigation Technician within our North Florida location. The Mitigation Technician is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency, property damaging situations. The Technician is accountable for addressing the property and the customer with skill, knowledge, and professionalism. The Technician is accountable for preserving as much of the property as possible while working safely and efficiently on the job site.

    Essential Functions/Responsibilities

    Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold

    Survey damage within the property

    o Evaluate and record damage to all items within the property

    Cleaning process for both contents and structural damage

    Demolition of structural damage to properties through the use of hand and power tools

    Clean up assigned job sites after demolition

    Perform initial site visits

    Conduct moisture inspections

    Set restoration equipment within guidelines

    Complete notes of assigned jobs in our primary operating system (RMS)

    Contact the customer of assigned jobs with ETA

    Take photos of jobs assigned at start, completion, and throughout the process

    Responsible for maintaining assigned vehicles and equipment

    Responsible for unloading and reloading assigned vehicles with equipment

    Keep equipment clean and organized in the shop

    Responsible for unloading trash in assigned areas

    Responsible for recording your time and coding it to the job assigned

    Pass IICRC certifications as IICRC classes are offered

    Assist in the development of new hires through on the job training

    Competency – Knowledge, Skills and Abilities:

    Knowledge of technology (iPhone, iPad)

    Customer Service Skills

    Communication skills via phone and face to face

    Computer skills

    Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested

    Ability to create documents and estimates

    Ability to answer and communicate with customers over the phone and face to face

    Ability to work independently

    Ability to work in a team of Technicians

    Ability to complete work on multiple jobs within the same time frame

    Ability to participate in an on call schedule

    Ability to work within hazardous environments safely

    Ability to safely operate hand and power tools

    Ability to maintain an acceptable Background Check and Motor Vehicle Record Check

    Ability to operate a company vehicle safely

    Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics

    Maintain a level of confidentiality

    This is a full-time position with opportunity for overtime and incentive pay. This position offers growth and promotions within the network.

    Health benefits, 401K Retirement Savings Plan, Paid Time Off and Holiday Pay upon hire and completion of successful probation period.

    Please send resume for interview consideration.