Office Manager/Project Coordinator
Thank you for your interest in Paul Davis Restoration of Northeast DFW.
Who are we? Paul Davis is a National property damage restoration service provider. We provide professional, 24/7 emergency restoration services to residential and commercial customers who have experienced water, flood or fire damage. We encourage you to learn more about us at www.pauldavisrestorationtx.com.
Who are we looking for? Someone who is self-motivated, energetic, dedicated to the highest level of customer service, hardworking, has a sense of urgency, has a sense of humor and possesses the ability to relate and be compassionate to people in an emergency situation.
Here are a few more details about this position:
Hours/Week: Full-time
Compensation: Hourly compensation commensurate with experience
Office Administration
Professionally represent the Paul Davis Values and Basics
Receive and distribute incoming calls
Maintain proper levels of office supplies
Maintain active status of licenses, certificates and insurance
Other office duties as requested by management
Project Coordination
Receive claims and enter information into Job Management system
Create job files and update/maintain project status throughout the life of the job
Respond to and manage communications with insurance adjusters and Quality Assurance
Coordinate and attend regular meetings with Project Managers to go over job status
Communicate with customers, clients and vendors
Assist Project Managers with materials procurement
Assist Project Managers with city permit requirements
Prepare and submit closed job monthly reports
General Accounting and Job Management
Reconcile bank accounts daily
Prepare monthly managerial reporting
Manage job reporting and SLA compliance
Update current status of jobs in job management system
Manage Accounts Receivable
Manage insurance documentation for sub-contractors
Provide accountant with required year-end information and staff information
Accounts Payable Management
Receive vendor bills and route for validation and approval
Reconcile vendor statements
Pay bills according to payment terms
Update and maintain vendor files
Request & maintain updated Workplace Safety certificates
Accounts Receivable Management
Prepare invoices with supporting documentation
Receive, process and deposit payments
Prepare Aging Receivables report for review with Project Managers
Generate and send out monthly statements and follow up on overdue accounts
Notify Project Manager/Owners of problematic and questionable accounts
Prepare and submit monthly sales report
Prepare and submit semi-annual and annual sales reconciliations
Prepare files for closing