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Office Manager/Project Coordinator

Paul Davis Restoration of Northeast DFW

Office Manager/Project Coordinator

Frisco, TX
Full Time
Paid
  • Responsibilities

    Thank you for your interest in Paul Davis Restoration of Northeast DFW.

    Who are we? Paul Davis is a National property damage restoration service provider. We provide professional, 24/7 emergency restoration services to residential and commercial customers who have experienced water, flood or fire damage. We encourage you to learn more about us at www.pauldavisrestorationtx.com.

    Who are we looking for? Someone who is self-motivated, energetic, dedicated to the highest level of customer service, hardworking, has a sense of urgency, has a sense of humor and possesses the ability to relate and be compassionate to people in an emergency situation.

    Here are a few more details about this position:

    Hours/Week: Full-time

    Compensation: Hourly compensation commensurate with experience

    Office Administration

    Professionally represent the Paul Davis Values and Basics

    Receive and distribute incoming calls

    Maintain proper levels of office supplies

    Maintain active status of licenses, certificates and insurance

    Other office duties as requested by management

    Project Coordination

    Receive claims and enter information into Job Management system

    Create job files and update/maintain project status throughout the life of the job

    Respond to and manage communications with insurance adjusters and Quality Assurance

    Coordinate and attend regular meetings with Project Managers to go over job status

    Communicate with customers, clients and vendors

    Assist Project Managers with materials procurement

    Assist Project Managers with city permit requirements

    Prepare and submit closed job monthly reports

    General Accounting and Job Management

    Reconcile bank accounts daily

    Prepare monthly managerial reporting

    Manage job reporting and SLA compliance

    Update current status of jobs in job management system

    Manage Accounts Receivable

    Manage insurance documentation for sub-contractors

    Provide accountant with required year-end information and staff information

    Accounts Payable Management

    Receive vendor bills and route for validation and approval

    Reconcile vendor statements

    Pay bills according to payment terms

    Update and maintain vendor files

    Request & maintain updated Workplace Safety certificates

    Accounts Receivable Management

    Prepare invoices with supporting documentation

    Receive, process and deposit payments

    Prepare Aging Receivables report for review with Project Managers

    Generate and send out monthly statements and follow up on overdue accounts

    Notify Project Manager/Owners of problematic and questionable accounts

    Prepare and submit monthly sales report

    Prepare and submit semi-annual and annual sales reconciliations

    Prepare files for closing