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Estimator / Reconstruction

Paul Davis Restoration of Suburban Md Washington DC

Estimator / Reconstruction

Gaithersburg, MD
Full Time
Paid
  • Responsibilities

    Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises and Company Owned Operations across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com]

    The Estimator is responsible for preparing scopes and estimates for reconstruction and emergency services. The Estimator’s primary responsibilities are to scope loses, create estimates using estimating software, and secure the project.

    Essential Duties/Responsibilities

    Meet with home and property owners to conduct onsite inspections and scope generation.

    Meet all service standards set forth by the client or the company.

    Estimate each loss using a 3rd party estimating software, Xactimate (as required).

    Work closely with insured and interested parties to obtain agreement and close opportunity.

    Ensure each project achieves a minimum gross profit margin as determined by company standards.

    Communicate and document any change orders and insurance supplements.

    Build and maintain business relationships with insurance adjusters, brokers, and TPA’s.

    Responsible for being the first contact for homeowners when participating in the on call rotation.

    Responsibility for adhering to the PDO Health & Safety Program.

    Meet Net Promoter Score of minimum monthly average of 60.

    Closing the Loop 100% of the time within 24 hours.

    Competency – Knowledge, Skills and Abilities:

    Knowledge of Microsoft Office applications (Outlook, Word, Excel)

    Knowledge of our main operating systems; RMS and Xactimate

    Customer Service Skills

    Communication skills

    Typing skills

    Administration skills

    Ability to learn and operate our primary operating systems

    Ability to create documents

    Ability to answer and communicate with customers over the phone and face to face

    Ability to work office equipment (fax, scanner, printer, phone system, computers)

    Ability to work independently

    Ability to work in a team environment and develop staff

    Ability to coordinate multiple jobs within the same time frame

    Ability to operate our main operating systems

    Stress Management and Composure

    Maintain a level of confidentiality

    Required Education and Experience

    Bachelor’s Degree or equivalent industry experience

    Experience with estimating software

    Preferred Education and Experience

    Industry certifications (IICRC and Lead)

    Experience with writing estimates in Xactimate

    Please send resume for interview consideration.