Materials Selection Coordinator
Cabinet Design and Flooring Specialist
Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises and Company Owned Operations across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com ]
The position works with our customers and Reconstruction Department. This poition guides the customer to select tile, flooring, fixtures, and cabinets for properties impacted by fire & water. This poition maintains our materials selection room with current samples and up to date pricing. The Cabinet Design/Flooring Specialist also maintains & creates relationships with manufacturer reps and local suppliers.
To support this role, we have the following:
Private office
Naturally lit showroom with cabinetry and flooring on display
Appointment only hours restricted to Monday through Friday
Established relationships with manufacturers and wholesalers
2020 software and technology package
Industry best amazing project managers that take great care of our customers
If you enjoy a showroom setting operating under normal business hours and helping people make design decisions then this is the opportunity to make a difference in our customers lives!
Essential Duties/Responsibilities
Answer incoming calls for active customers and materials reps
Complete job notes in operating systems (when needed)
Create new relationships with vendors/suppliers and negotiate pricing
Create and send quotes to Project Managers and Estimators
Maintenance and filing materials selections and current price lists for booth locations
Confirm that the current jobs are on schedule with materials
Coordinate job/project schedules, resources and materials
Liaison with clients to identify and define material selections needed for job
Ensure the client’s needs are met from start to completion of job
Assist Project Managers, Estimators, and Department Managers with materials selections and ordering
Knowledge of 20/20 Design and Fohlio
Competency – Knowledge, Skills and Abilities:
Knowledge of Design and Materials selections
Knowledge of Microsoft Office applications (Outlook, Word, Excel), Fohilo20/20 Design
Customer Service Skills
Communication skills
Typing skills
Administration skills
Ability to learn and operate our primary operating systems: RMS, Xactimate,
ADP, SharePoint, and One Drive
Ability to create documents
Ability to answer and communicate with customers over the phone
Ability to work office equipment (fax, scanner, printer, phone system, computers)
Ability to work independently
Ability to coordinate multiple jobs within the same time frame
Stress Management and Composure
Maintain a level of confidentiality
Required Education and Experience
High School Diploma or GED required
Customer Service experience
One plus years’ experience in Design, construction and materials selections specific to bathroom and kitchen remodels
Preferred Education and Experience
Associate Degree
Three or more years’ experience within the remodeling/design industry
Physical Requirement
Must be able to stay in a stationary position up to 100% of the time
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Occasional offsite visits
Constantly operates a computer and other office productivity machinery, such as a
calculator, fax machine, copy machine, and computer printer.
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with customers over the phone
Occasionally will lift up to 10lbs
Ability to safely operate a company vehicle