What does a Field Coordinator with Paul Davis do?

Lead a team of hardworking individuals

Make a difference for others that have had a disaster strike their property

Take pride when your team completes projects on budget with an exceptional customer experience

Be empathetic and show a sense of urgency while communicating through modern technology

Team Qualifications (Requirements):

Desire to join a world-class team and contribute a positive attitude

Dedication to customer service

Ability to lead others from diverse backgrounds

Excellent written and verbal communication skills

IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)

Ability to adapt to change

Valid driver's license with a clean record

Have the ability to work nights/weekends and overtime, if needed

Desire to continually learn new things

Role on the Team (Job Responsibilities):

Foster an environment of collaboration and teamwork within the division and company

Self-managing and time management skills

Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration

Job schedule management and coordination

Focus and dedication to providing excellent customer service.

Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.

Re-inspect job sites for quality control.

Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.

Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.

Manage projects and existing crews

Supervise pack-outs and inventory/evaluation of items

Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love giving Field Coordinators the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Mission: To provide opportunities for great people to deliver Best in Class results.

Team Benefits:

Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities

Monthly cross-training opportunities to advance your career

Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time.

Paid training

Great culture and team dynamic

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer