Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises and Company Owned Operations across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives. Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com]
We are looking for a Construction Project Manager in our Lancaster, PA location to be responsible for ensuring growth and development of the construction business. The CPM must: develop a source of contacts and customer base; sell Paul Davis services to carriers, agents, adjusters and property owners; develop plans and actions to deliver the project quickly and within budget; and be the front line contact following the project through to completion. The RPM must deliver these services through personal contribution/activity and collaboration with our marketing team. The successful candidate will be responsible for both estimating and managing projects from the sale to completion and the successful final walk through with the customer.
The successful CPM also has a critical role in supporting the company’s goals, strategies and policies for the Company Owned Operations as it relates to providing best in class service to residential and commercial customers.
KEY RESPONSIBILITIES
Essential Functions/Responsibilities
Ensure the unit achieves its financial obligations through sales and project management.
Participate in job reviews and monitor “pipeline” movement.
Ensure that business grows via B2B and retail sales, and discover new avenues for sales.
Continuously monitor the development of key clients and activity.
Participate in the recruitment of key personnel and tradesman.
Review sales growth and suggest corrective actions.
Meet with home and property owners to conduct onsite inspections and scope generation.
Estimate each loss using 3rd party estimating software.
Work closely with insured and interested parties.
Ensure each project achieves a minimum gross profit margin as determined by company standards.
Build and maintain business relationships with insurance adjusters, brokers, and TPA’s.
Participate in the on-call rotation, requiring evening and weekend point of contact for any new losses, as determined by the rotating schedule.
Manage project life-cycle, including project scheduling, sub-contractor management, and client relationships, while maintaining profitability and customer satisfaction.
Establish and adhere to project schedules.
Collect all necessary documentation at the close of the job.
Other duties as assigned.
WORK EXPERIENCE, EDUCATION & SKILLS
Minimum college degree, or equivalent industry (restoration or construction) experience required.
2-4 years industry experience.
Proficiency with computers and various technologies.
Experience with Xactimate, or other estimating software preferred.
Industry certifications, including IICRC and Lead preferred.
Valid Driver’s license and satisfactory driving record required.
Satisfactory background check.
Ability to participate in a rotating on-call schedule.
Required Skills
Excellent communication and customer service skills, providing compassion and empathy to our customers.
Present a professional demeanor.
Ability to work in a fast paced environment.
Take initiative in pursuing industry certifications and improving technical knowledge.
Ability to remain calm under pressure and stress.
Ability to work independently with exceptional organization and time management skills.
Company offers excellent benefits, 401K (from day one), Paid Time Off and Holidays. Please send resume for interview consideration.