Job Description

PAULA’S CHOICE IS YOUR RIGHT CHOICE!

Paula’s Choice Skincare is a multinational brand that is 25 years strong!  Our vision is to empower and enable people around the world with highly effective products and in-depth knowledge to achieve their own definition of beautiful.   We question ingredients, follow the facts and stand up for the customer, because we’re in this journey together.

HOW YOU’LL HAVE AN IMPACT AT PAULA’S CHOICE:  This position is responsible for management of consumer data, creating customer lifetime value, decile and cohort models, analyzing data and developing insights to drive strategic business decisions.    

AS A DATA ANALYST, A TYPICAL DAY MIGHT INCLUDE A MIX OF THE FOLLOWING:

• Develop methodology for lifecycle, life time value, churn and retention models
• Interrupt data to formulate customer insights to drive strategic business goals
• Establish data and prioritize data collection across Enterprise and work with customer database and CRM software partner
• Develop customer segmentation for loyalty and catalog programs
• Rigorous monitoring and evaluation of CRM campaigns and activities in order to measure ROI and enable continuous improvement in consumer acquisition and retention initiatives
• Contribute to the development and optimization of an in house attribution model
• Other responsibilities as assigned by your manager

THE DETAILS:

Location: We are based in Seattle, but open to this role being fully remote

Hours: Typically regular PST business hours, will require some flexibility

Physical requirements: Ability to both sit and be in front of a screen for long periods

Travel requirements: NA

WHAT YOU’LL BRING TO THE TABLE:

• 2+ years experience in a consumer marketing analytical role
• 2+ years experience with database marketing A/B testing experience
• 2+ years experience with customer Marketing analytics with expertise in digital marketing, loyalty program and direct marketing including catalog
• 2+ years experience with Loyalty Program measurement and reporting
• 2+ years experience with direct marketing including catalog
• Proven and effective trouble shooting/problem solving skills
• Strong data analytics including decile, regression, churn and cohort modeling
• Above average strategic thinking
• Outstanding communications skills – both oral and written – including presentation skills to executive leadership
• Intermediate/advanced SQL skills 
• Intermediate/advanced Power BI skills
• Intermediate to expert level skill in Microsoft Excel and Power Point

WHAT CAN HELP YOU REALLY STAND OUT:

• Experience with Python and R
• Advanced Power BI skills

WHAT WE OFFER YOU:

• A robust benefits package including health, vision, dental, retirement and more
• Product samples and discounts
• Fitness perks, meditation benefits and more
• Product samples and discounts
• Generous PTO
• Great location – we’re in the heart of Seattle’s beautiful International District
• Exceptional environment – we work hard and celebrate our accomplishments.  You might catch our teams riding the Seattle Ducks, at Mariner’s games or connecting at happy hours
• Did we mention we’re a dog-friendly office?

Paula’s Choice is committed to diversity! Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We hope you agree.  If you share our values and our enthusiasm for empowering people to achieve their own definition of beautiful, Paula’s Choice could be a wonderful fit for you.

Note:  At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.