POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.

As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Opportunity Overview

We are seeking a highly organized, detail-oriented, and self-motivated Payroll Coordinator to support payroll operations and employee data management. This role is critical to ensuring accurate payroll processing, maintaining employee records, and supporting benefits administration.

This position will be based on the East Coast out of our New York City office and will work independently, reporting to the Payroll and People & Culture team located in Los Angeles. The ideal candidate is a strong self-starter with excellent Excel skills, a high degree of accuracy, and the ability to manage responsibilities autonomously in a fast-paced environment.

Training for this role will take place onsite in Los Angeles for approximately two (2) weeks.

What You Will Achieve

Payroll Operations

• Review and verify employee timecards for accuracy and completeness.

• Identify and correct timecard discrepancies, including missed punches and overlapping shifts.

• Assist with processing weekly and biweekly payroll for hourly and salaried employees.

• Update employee information in ADP, including pay rate changes, job or location transfers, and position updates.

• Process employee terminations in ADP in a timely, accurate, and compliant manner.

Data Management & Documentation

• Organize, file, and maintain payroll-related documentation, including promotion, demotion, and termination notices.

• Maintain accurate payroll records and ensure folders and documentation are properly organized.

• Support audits and payroll reporting as needed.

Employee Support & Collaboration

• Respond to employee payroll and benefits-related inquiries via email and other communication channels.

• Provide support during benefits enrollment periods and assist employees with related questions.

• Collaborate closely with Payroll, HR, and People & Culture team members to ensure timely and accurate payroll execution.

General Support

• Perform administrative and ad hoc tasks to support payroll and HR operations as needed.

What You Will Need

• Bachelor's degree in Business Administration, Human Resources, Accounting, Finance, or a related field required.

• Strong attention to detail with excellent organizational and time-management skills.

• Advanced proficiency in Microsoft Excel, including filters, VLOOKUP/XLOOKUP, pivot tables, and basic formulas.

• Strong written and verbal communication skills.

• Ability to handle highly confidential information with discretion and professionalism.

• Proven ability to work independently and manage responsibilities with minimal day-to-day supervision.

• Comfortable working in a fast-paced, deadline-driven environment.

• Prior experience in payroll, HR, or administrative support is a plus, but not required — training will be provided.

Preferred Qualifications

• Experience working with ADP or similar payroll systems.

• Mandarin Chinese language proficiency is a plus to work across our global teams.

• Experience supporting geographically distributed teams.

Work Location & Training

• Primary Location: New York City, NY

• Training: Onsite in Los Angeles for approximately 2 weeks upon hire

Physical Requirements

Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment. Must be able to occasionally lift or move items weighing up to 25 pounds

What We Offer

• Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

The job description is not intended to be a comprehensive list of the duties, responsibilities, and requirements of the position. Any duties, responsibilities, and requirements may change without notice.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**All sensitive personal data associated with this application will be used strictly for selection purposes and will be treated confidentially.

***As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.