Payroll Support Specialist

C

Covenant Logistics

Payroll Support Specialist

Chattanooga, TN
Full Time
Paid
  • Responsibilities

    The Payroll Support Specialist provides a range of professional and technical support to the Payroll Department. This role is responsible for ensuring data integrity for all onboarded & offboarded team members with a high degree of accuracy. This position requires a combination of customer service and payroll special project management skills. This position may also work with state agencies and third-party administrators, run queries & validate results, and prepare reports.

    Responsibilities

    • Provide administrative support to Payroll operations including data entry, file maintenance, preparing and generating correspondence, record keeping, etc.
    • Maintain office coverage for incoming calls and emails.
    • Communicates with all business units the procedures for handling and processing payroll data.
    • Assist internal team members with payroll requests and withholding orders.
    • ⁠Maintain department files/records as required by company policy and regulatory guidelines. Assist department to maintain records digitally.
    • Process new hires and terminations in applicable payroll systems.
    • Post changes and adjustments for pay, tax status, and company offered benefits in applicable payroll systems.
    • Process JIRA tickets for all regular, temporary and contract team member changes promptly.
    • Prepare, maintain and update departmental reporting and spreadsheets as needed.
    • Assist with internal Payroll audits to ensure compliance.
    • Calculates and manually prepares retroactive pay adjustments.
    • Provides project support for new systems implementations, system upgrades, annual system updates, and system enhancements.
    • Assists in preparing routine specialized reports at the request of a department or division; prepares periodic reconciliation reports as required by department or division.
    • Performs consistent review of data integrity and makes necessary corrections as necessary.
    • Escalates issues to appropriate level of management as needed.
    • Develops training material and oversees team member onboarding of timekeeping platforms and is the first point of contact to assist with inquiries.
    • Works with Accounts Payable to coordinate vendor set-up and maintenance.

    Knowledge, Skills, and Abilities

    • Working knowledge of Microsoft Office Suite.
    • Ability to perform in a fast-paced environment.
    • Ability to work effectively and collaboratively in a team environment and communicate/work well with others.
    • Organized and effective under pressure and accountable for results.
    • Self-motivated with sound reasoning abilities and problem-solving skills.
    • Strong written and verbal communication skills.
    • Strong ability to meet deadlines.
    • Excellent organizational and interpersonal skills

    Education/Experience

    • Associate's degree in accounting/finance/business required. 1 year of equivalent work experience may be substituted for every year of education required.
    • 2+ years of payroll/accounting experience required.
    • Transportation Experience preferred.

    Competitive Compensation

    We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

    • Pay Range: $17.00-$26.70
    • Pay Grade: 5
    • 401(k) Match: Build your future with our generous company match.
    • Serious Health Condition Pay: Financial protection when it matters most.

    Robust Health & Wellness Benefits

    Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

    • Medical, Dental & Vision Insurance
    • Telemedicine Access
    • Company-Paid Short & Long-Term Disability Coverage
    • Health Savings Account (HSA)
    • Company-Paid Life Insurance

    Time to Recharge

    We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

    • Generous Paid Time Off (PTO)
    • Paid Company Holidays
    • Time off to Volunteer

    Culture-Driven Perks

    We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

    • Casual Dress Code: Dress for your day.
    • Tuition Reimbursement: Advance your education with financial support.
    • Employee Discount Program: Exclusive savings on everyday essentials and more.
    • Dependent Care Flexible Spending Account (DFSA)
    • Adoption Assistance: Meaningful support for growing families.
    • Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
    • Pet Insurance: To protect your furry family members

    Covenant Logistics is an Equal Opportunity Employer

    Disability/Veteran

    VEVRAA Federal Contractor