Payroll Support Specialist

Covenant Logistics

Payroll Support Specialist

Chattanooga, TN
Full Time
Paid
  • Responsibilities

    The Payroll Support Specialist provides a range of professional and technical support to the Payroll Department. This role is responsible for ensuring data integrity for all onboarded & offboarded team members with a high degree of accuracy. This position requires a combination of customer service and payroll special project management skills. This position may also work with state agencies and third-party administrators, run queries & validate results, and prepare reports.

    Responsibilities

    • Provide administrative support to Payroll operations including data entry, file maintenance, preparing and generating correspondence, record keeping, etc.
    • Maintain office coverage for incoming calls and emails.
    • Communicates with all business units the procedures for handling and processing payroll data.
    • Assist internal team members with payroll requests and withholding orders.
    • Maintain department files/records as required by company policy and regulatory guidelines. Assist department to maintain records digitally.
    • Process new hires and terminations in applicable payroll systems.
    • Post changes and adjustments for pay, tax status, and company offered benefits in applicable payroll systems.
    • Process JIRA tickets for all regular, temporary and contract team member changes promptly.
    • Prepare, maintain and update departmental reporting and spreadsheets as needed.
    • Assist with internal Payroll audits to ensure compliance.
    • Calculates and manually prepares retroactive pay adjustments.
    • Provides project support for new systems implementations, system upgrades, annual system updates, and system enhancements.
    • Assists in preparing routine specialized reports at the request of a department or division; prepares periodic reconciliation reports as required by department or division.
    • Performs consistent review of data integrity and makes necessary corrections as necessary.
    • Escalates issues to appropriate level of management as needed.
    • Develops training material and oversees team member onboarding of timekeeping platforms, and is the first point of contact to assist with inquiries.
    • Works with Accounts Payable to coordinate vendor set-up and maintenance.

    Knowledge, Skills, and Abilities

    • Working knowledge of Microsoft Office Suite.
    • Ability to perform in a fast-paced environment.
    • Ability to work effectively and collaboratively in a team environment and communicate/work well with others.
    • Organized and effective under pressure and accountable for results.
    • Self-motivated with sound reasoning abilities and problem-solving skills.
    • Strong written and verbal communication skills.
    • Strong ability to meet deadlines. Excellent organizational and interpersonal skills

    Education/Experience

    • Associate's degree in accounting/finance/business required. 1 year of equivalent work experience may be substituted for every year of education required.
    • 2+ years of payroll/accounting experience required.
    • Transportation Experience preferred.

    Competitive Compensation

    Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.

    Pay Range: $17.00-$26.67

    Pay Grade: 5

    401(k) match, Serious Health Condition Pay

    Full Health Benefits Package

    Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance

    Paid Time Off & Holidays

    Cultural Perks

    Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

    Covenant Logistics is an Equal Opportunity Employer

    M/F/Disability/Veteran

    VEVRAA Federal Contractor