Benefits:

401(k)

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

At Kids Teeth, we pride ourselves on creating a fun, welcoming, and seamless dental experience for our patients and their families. We are seeking a personable and highly organized Treatment Coordinator (TC) to join our busy and upbeat team. This role is central to the patient experience, acting as the bridge between our doctors and families, ensuring every visit is smooth, informative, and positive.

Position Overview: As a Treatment Coordinator, you will guide patients and parents through their treatment journey, ensuring they understand proposed plans, the benefits of treatment, insurance coverage, and financial arrangements. You will be the key point of contact for scheduling appointments and coordinating care, helping our patients leave confident and informed.

Key Responsibilities:

Greet, educate, and communicate with patients and parents in person and via phone

Prepare and present treatment plans clearly and effectively

Explain treatment plans, benefits, and financial arrangements

Schedule treatment and recall appointments accurately

Discuss finances with patients/parents and collect payments

Verify insurance benefits and submit pre-determinations

Serve as primary contact for new patient referrals

Maintain reports and follow up on outstanding financial arrangements or unscheduled appointments

Qualifications:

Previous experience in dental or medical office roles with similar responsibilities preferred

Strong communication skills

Exceptional organizational skills with keen attention to detail

Excellent written communication skills for clear chart notes and documentation

Strong customer service and teamwork skills, demonstrating positivity and professionalism

Experience with Open Dental or similar practice management software preferred

How to Apply: If you’re passionate about providing exceptional care and enjoy working in a collaborative, upbeat environment, we want to hear from you! Please submit your resume and cover letter.