Pediatric Front Desk Specialist Full-Time

Summer Pediatrics

Pediatric Front Desk Specialist Full-Time

Stamford, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Paid time off

    Training & development

    Vision insurance

    401(k) matching

    Dental insurance

    Health insurance

    Pediatric Front Desk Specialist (Full-Time)

    Summer Pediatrics – Stamford, CT

    Full-Time | Monday–Friday |

    Join Our Team!

    At Summer Pediatrics, we believe every child deserves exceptional care—and every family deserves to feel welcomed from the moment they walk through our doors. We are looking for a friendly, organized, and compassionate Pediatric Front Desk Specialist to become an essential part of our growing team.

    If you enjoy helping people, thrive in a fast-paced environment, and love working with children and families, we'd love to meet you!

    About Summer Pediatrics

    Summer Pediatrics is a well-established, independent pediatric practice serving families in Stamford and the surrounding communities. Our mission is to provide compassionate, high-quality pediatric care while creating a positive experience for every patient and family.

    Our front desk team is the heart of our practice. We are looking for someone who shares our values of:

    ❤️ Compassion

    😊 Empathy

    🤝 Excellence

    ⭐ Accessibility

    What You'll Do

    As our Pediatric Front Desk Specialist, you'll be the first smile our families see and the first voice they hear.

    Your responsibilities include:

    Welcome patients and families with warmth and professionalism

    Answer a high-volume, multi-line phone system and assist callers courteously

    Schedule, confirm, and reschedule appointments

    Verify insurance eligibility and collect accurate demographic information

    Register new patients and update electronic medical records (eCW experience is a plus)

    Collect copays and balances while explaining office policies

    Process referrals, forms, and incoming documents

    Communicate effectively with providers and clinical staff to ensure smooth patient flow

    Assist families with the patient portal and registration forms

    Keep the reception area organized, welcoming, and child-friendly

    Perform additional administrative tasks to support daily office operations

    We're Looking For Someone Who

    Has exceptional customer service skills

    Enjoys working with children and families

    Stays calm and organized in a busy environment

    Can multitask while maintaining accuracy and attention to detail

    Is dependable, positive, and a team player

    Communicates professionally in person and over the phone

    Takes initiative and enjoys solving problems

    Qualifications

    Pediatric office experience is a plus

    Spanish-speaking preferred

    Experience with electronic medical records (eCW preferred)

    Comfortable using Microsoft Office and basic computer applications

    Excellent verbal and written communication skills

    High school diploma or equivalent required

    Why Join Summer Pediatrics?

    At Summer Pediatrics, you're more than an employee—you become part of a team that truly cares about each other and the families we serve. We believe in teamwork, continuous learning, and creating a workplace where everyone feels valued.

    Every phone call, every smile, and every interaction helps make a difference in a child's healthcare experience.

    If you're passionate about delivering outstanding customer service and want to build a rewarding career in pediatrics, we'd love to hear from you!

    Apply today and become part of the Summer Pediatrics family.