Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
As a Seasonal People Lead, you will be responsible for providing expert guidance and mentorship to 1st year tax pros. You will be facilitating and leading training for all first-year tax pros in your market, assigning additional trainings as needed, validating the accuracy of Tax Preparation of your cohort, reviewing operational deliverables (ie Amex, WFG, NPS), assisting with holds, overrides, voids and discounts, and providing support via Teams, LogMeIn and in person mentorship (as applicable).
Flexible Schedules Available:
Day shift
Night shift
Weekends
Weekdays
Full-time Seasonal
What you’ll do here:
Conduct screenings with prospective tax pros.
Generate business growth, increase first year tax pro retention, and offer support to those within your cohort.
Proficient in the use of modern technology.
Answer tax pro calls via Teams or phone.
Answer tax related questions and provide guidance to tax pros in a timely fashion.
Support office priorities through teamwork and collaboration.
Mentor and support teammates, provide guidance and in some cases act as a lead.
This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business.
Skills you’ll bring for success:
2+ seasons of Jackson Hewitt previous tax experience.
Experience completing individual tax returns.
Passion for providing extraordinary customer service.
Excellent communication and interpersonal skills.
Successful completion of the Jackson Hewitt Tax Knowledge Assessment.
Experience working in a fast-paced environment.
Strong attention to detail and accuracy.
CPA or Enrolled Agent license is a bonus.
Perks:
Hourly pay + competitive bonus program
Full-time and part-time positions available
Flexible Schedule Options – Work that works for you!
Free Life Insurance
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identify theft protection
Corporate discount program
Free tax preparation training and PTIN registration reimbursement
Referral bonus opportunities available for referring qualified candidates.
Free continuing tax education
Enrolled Agent materials and testing reimbursement
Discounted Friends and Family tax returns (terms apply)
Employee referral program & sign-on bonus for new Tax Preparers (terms apply)
Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
401k with Company Match (eligible to participate after working the first 1,000 hours)
Plus, you'll work in an innovative culture with an open and collaborative environment, and opportunities for advancement within the organization
We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PTIN Certification: Yes
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.