Downtown Dallas, Inc. (DDI) is the principal advocate, champion, and steward of Downtown Dallas.  The GENERALIST, PEOPLE OPERATIONS provides administrative support to the employees of Downtown Dallas, Inc. and runs the daily functions of the People Operations department including recruiting, benefits, leave management, and enforcing company policies and practices. The Generalist, People Operations works collaboratively with our Field Operations departments to ensure that policies, procedures and strategic initiatives are in alignment with Downtown Dallas Inc.'s mission and goals.

JOB DUTIES AND RESPONSIBILITIES

• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Conducts or acquires background checks and employee eligibility verifications.
• Facilitates new hire orientation as needed.
• Performs routine tasks required to administer and execute human resource programs including but not limited to benefits, leave management, productivity, recognition and morale, occupational health and safety, and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff and the Director of HR.
• Attends and participates in employee disciplinary meetings, terminations, and investigations in the absence of the Director of HR.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Reconciles monthly benefits invoices.
• Manages 401k eligibility, enrollment, and weekly contributions.
• Manages workers' compensation processes and coordinates to ensure adherence to OSHA and workers' compensation laws.
• Serves as the subject matter expert for FMLA, STD, workers compensation absences, and all other leaves.
• Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed.
• Demonstrates a high level of integrity and ability to maintain the confidentiality of highly sensitive material with tact and professionalism.
• Manages all payroll deductions including DART, uniforms, equipment, etc.
• Verifies that timecards are submitted by managers in a timely manner and are accurate.
• Performs other duties as assigned.

QUALIFICATIONS

• The ability to manage emotions and communicate effectively while under pressure and stressful situations.
• Takes a responsible, proactive approach and willingness to get things done independently.
• The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and empathy when delivering feedback to others.
• The ability to address employee concerns/issues in an appropriate and timely manner.
• Identifies and resolves issues timely by gathering and objectively analyzing information, arriving at sound, fact-based conclusions.
• Follows detailed procedures to ensure accuracy in the entry and reporting of data/information.
• Uses time efficiently by prioritizing and planning work activities.
• Demonstrates utmost level of integrity in all instances and shows respect towards others and towards company principles.
• Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
• Proficient computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.
• Experience in Microsoft Office applications; Word, Excel, Outlook, PowerPoint, Visio, Publisher.
• Experience with HRIS database/software preferably Paylocity or the ability to quickly learn the HRIS system.

EDUCATION AND EXPERIENCE

• BA/BS degree in related field.
• HR Certification preferred.
• Minimum of three years of progressive, relevant work experience.
• Highly proficient working knowledge and application of employment law pertaining to HR compliance.
• Demonstrated ability to maintain a high level of confidential information and department integrity.

WORK HOURS

• Normal schedule – Monday - Friday, 8am-5pm; extended hours as necessary.

To learn more about DDI, please visit their website: https://downtowndallas.com/

No agency or third-party candidates will be considered for this position. No phone calls please.