General Description: People Serving People is starting a five year learning process and partnership to explore the problem of family homelessness that overwhelmingly impacts African American and Native American families through a whole family systems approach. Whole family approaches to policy and practice offer the opportunity to explicitly recognize the relationship between parent/caregiver and child and create opportunities for addressing needs of both children and parents, together – at the individual, organizational, and systems levels. We will build on organizational programs and practices where this work has already started.

People Serving People will be joined in this work by a Core Family team of people with lived experience of homelessness. Members of the Core Team also include community coalition Mill City Kids and systems collaborator Hennepin County Office to End Homelessness. We will partner with the State of Minnesota’s Department of Human Services and the Future Services Institute at the Humphrey School of Public Affairs.

We will begin our inquiry and learning on this big, broad and tangled problem through exploring areas that include access to childcare and quality early childhood education and preventing the re-occurrence of the experience of family homelessness. We will approach this whole family problem exploration through a few different and important lenses: racial equity, trauma responsiveness, family directed, culturally competent, and holistic or through an interconnected analysis.

The first year of this work is about learning with the Core Teams and partners, engaging the broader focus population, and identifying strategies for implementation in years two – five. The role and work will evolve over time.

The Whole Family Systems Manager will be the manager of the Whole Family Systems project for the next five years. This person will be responsible for the overall planning, coordination, communications, program design, systems impact, and partner and family engagement work critical to advancing solutions to this persistent and pervasive issue.

Essential Functions of the job:

PLANNING and COORDINATION

The Whole Family Systems Manager leads the work in ensuring the strength of the learning partnership with the core team, core family team, state partnership, and community members. This includes the following responsibilities.

· Plan and coordinate the Whole Family Systems work within People Serving People and with learning partners. This includes managing the core team, core family team, and serving at the main point of contact for the learning collaborative with the state.

· Plan retreats and meetings, set agendas, communication plans, and ensure follow through of action items.

· Troubleshoot partnership challenges and navigates conversations with partners, staff, and guests with sensitivity and diplomacy.

· Main point of contact and liaison for State of Minnesota and the Future Services Institute.

· Implement design and work plans around Whole Family Systems.

· Manage budget and expenditures efficiently and effectively.

COMMUNICATIONS

With many learning partners within the organization and in community, communication is central to this work.

· Lead communications efforts for the Whole Family Systems work. This includes internal communications amongst and with the various working teams, with the state, members of the focus population.

· Ensure that feedback loops are fluid, responsive, and closing.

PROGRAM DESIGN and SYSTEMS IMPACT

The Whole Family Systems learning partnership with the state could be transformational for program design at People Serving People that benefits families experiencing homelessness and leads to changes in state and county policies or practices for a system impact. The Whole Family Systems Manager will partner with the Core Team and People Serving People staff in developing and executing this work.

· Conspire in program design and innovation with People Serving People staff, core team, family team, and others to benefit individuals and change systems policies and practices.

· Leverage the experience of all core team members, organizational program experience, and community knowledge to build on what’s working and identify opportunities for fill gaps.

PARTNER and FAMILY ENGAGEMENT

People Serving People works to center those directly impacted by the experience of homelessness and families in our programs, to build power with our communities, and elevate issues, priorities, and solutions identified by guests and families.

· Partner deeply with the core family team of people who have experienced or are experiencing homelessness to build trust, relationship, reciprocity, and power to affect program and systems.

· Center those most directly impacted by the experience of homelessness and follows through on commitments and action items.

· At times, hold space and facilitate meetings, convenings, and focus groups.

ADDITIONAL

The Whole Family Systems Manager works closely with the Associate Executive Director and Engagement Programs team to move work forward, get things done, and implement plans.

· Connect with other Whole Family Systems leaders across the state to learn and share.

· Present and/or train internally and externally on family homelessness, Whole Family Systems work, etc.

· Provide general administrative, event, and systems change support.

· Performs other duties assigned by the Associate Executive Director.

Computer Skills: Solid computer skills and experience with Microsoft applications and some web based design ability.

Other Qualifications :

· Direct service experience in a human or social service setting.

· Project management experience.

· Training and facilitation experience and tools.

· Strong racial equity lens and cultural competency.

· Organizing or authentic engagement experience.

· Public policy or systems change experience, orientation, or interest.

· Experience working with diverse populations.

· Experience or knowledge of trauma responsive approaches.

· Strong adaptive, interpersonal, and written communicator.

· Ability to work independently and collaboratively; with detail orientation and agility.

· Experience and knowledge of local resources and organizations relevant to culturally specific, homeless and highly mobile populations.

Experience and Education Preferred: 3-5 years of experience in human or social services, community engagement, or systems work. Four year college degree in a related field.

Salary: $52,000-$53,000/year

People Serving People is an equal opportunity employer. Opportunities for employment are available to all persons, without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance. People Serving People’s facilities are accessible. Individuals who have experienced homelessness are encouraged to apply.