Job Description

We are seeking a Quality Assurance Specialist to become an integral part of our team! You will develop and execute software test plans in order to identify software issues.

RESPONSIBILITIES:

• Devise and implement test strategies that adequately assess all software aspects
• Investigate and recreate reported defects
• Work with other engineers to troubleshoot and resolve coding issues
• Track and document all testing defects and resolutions
• Participate in the design and development for test automation and support

QUALIFICATIONS:

• Previous experience in software development, quality assurance, or other related fields
• Knowledge of Java, Python, or other programming languages
• Familiarity with relational databases such as MySQL, Oracle, and SQL Server
• Strong root-cause analysis skills
• Deadline and detail-oriented

Company Description

People Connect Customer Care is a leader in providing customer support and business for companies looking to create an external customer service platform. We provide an array of sophisticated customer service solutions to a variety of companies, from web-based membership companies to financial services enterprises. We pride ourselves in providing flexible, high quality customer support solutions with an emphasis on inbound technical support and customer service. In our San Diego office, we provide our services through multiple communication channels encompassing phone, e-mail and social media.