Company Overview:

Pepper, Johnstone & Company, Inc. (“PJC”) is an award-winning independent P&C insurance brokerage located in Athens, Alabama. PJC was established in 1971 as an independent brokerage and is committed to the independent distribution channel. Although domiciled in Alabama, PJC also serves clients throughout the southeastern and western United States. PJC continues to be one of the most successful and well respected firms in North Alabama and is strategically positioned for greater organizational growth. This is an exciting time in our firm’s history and if you are a self-motivated, results-driven individual that enjoys setting and achieving individual, team and organizational goals, this may be the place for you.

Position: ReceptionistPosition Details:

Job Duration: Part-time (8:00 AM – 3:00 PM; Monday – Friday).

Compensation: Hourly rate commensurate with experience.

Relocation Assistance: Not available

Insurance Discipline: Property & Casualty – Commercial/Personal

Overall Purpose:

As Receptionist, you will be the first point of contact and first impression of our Company. A consistently friendly, professional, client service and sales oriented personality along with a positive “can-do” demeanor are paramount. You will welcome clients and greet people who visit the Company. Receptionist duties include offering administrative support across the organization in the capacity of a Client Service Representative, when required.

Standards of Performance:

1. Actively supports and incorporates company mission and core values into daily activities.

2. Consistently demonstrates professionalism and exceptional client-service skills both internally and externally.

3. Maintains a positive and respectful demeanor.

4. Works as a team member to achieve department goals and overall Company objectives.

5. Maintains confidentiality of all information related to clients, employees, carriers, alliance partners and the Company.

6. Reports to work on time prepared to perform duties of position at a consistently high level.

7. Demonstrates a willingness to do whatever is required for betterment of the organization.

Essential Duties:

1. Welcomes and greets clients/visitors as soon as they arrive.

2. Notifies company personnel of client/visitor arrivals and directs and escorts client/visitors.

3. Receives and sorts daily mail, packages and deliveries.

4. Screens unscheduled solicitors.

5. Maintains safe and clean reception area by complying with procedures, rules, and regulations established by the Company.

6. Perform other clerical duties such as filing, photocopying, mailing, binding and faxing.

7. Prepare and mail new business and renewal policies to clients.

8. Build and maintain rapport with brokers, clients and insurance carrier personnel.

9. Work on special projects that may be assigned by management as necessary.

Office Equipment / Software Used:

1. Microsoft Windows Operating System – must be proficient in MS Word, Excel, Power Point, Outlook, and other MS Office applications.

2. Inter-office network; Internet access; e-mail – internally, with carriers, and with prospects/clients/others.

3. Agency Management System (Applied Epic) and related programs.

4. Telephone, fax, copier, printer, document scanner and binding machine.

Qualifications:

1. High school diploma (required).

2. Minimum of 5 years receptionist and administrative assistant experience (required); experience in professional work setting (preferred).

3. Ability to maintain and foster existing client relationships as well as cultivate new relationships with client prospects is critical to success.

4. Ability to prioritize multiple tasks in a fast-paced sales environment is crucial.

5. Must be detail oriented, thorough, organized and efficient in executing tasks.

6. Excellent communicative skills, both orally and in writing are essential.

7. Must possess a positive, motivated attitude; results driven personality.

8. Adapts quickly to change in systems, policies and procedures.

9. Strong Microsoft Office skills (preferred).

10. Consistently looks for new challenges and opportunities to add value to both clients and organization.

Submissions:

Qualified candidates are requested to send both a cover letter and current resume to careers@pjcoinsurance.com. Submissions will be reviewed and a member of our staff will contact qualified candidates for an initial phone interview. PHONE INQUIRIES ARE NOT ACCEPTED.