Job Summary:

The Host/Hostess enhances customer satisfaction by properly greeting and seating guests with high quality customer service and hospitality.

Job Duties:

Welcomes and interacts with hotel guests for breakfast

Respond to customer concerns, issues, and Inquiries.

Stocks coffee, juice, and milk machines or dispensers.

Clears and cleans tables as they are vacated.

Wipes up spills.

Removes trash.

Washes serving equipment and returns to storage.

Returns reusable food supplies to storage with proper dates on products.

Chat with guests

Follows city, county, and/or state guidelines on food prep, storage, sanitation, and other itemsthe inspector gives to the hotel.

Takes inventory of food, beverages, and supplies needed for each day.

Orders or purchases food supplies.

Qualifications:

Prior customer service experience preferred.

Ability to work long hours if needed.

Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequentlyor constantly to lift, carry, push, pull, or otherwise move objects.

Ability to multi-task.

Ability to communicate effectively with guests and associates.

Ability to work a flexible schedule, including weekends and holidays.