Benefits:
Competitive salary
Paid time off
Health insurance
Position Summary We are a nationally recognized home‑services brand seeking an in‑house Paid Media Manager to execute and optimize high‑impact acquisition programs across a multi‑location franchise network. You will manage day‑to‑day performance on Google (Search/Performance Max), Google Local Services Ads (LSA), and Meta, translating playbooks and strategy into consistent market‑level results. The ideal candidate brings hands‑on expertise, strong QA discipline, and a builder’s mindset to help formalize processes, documentation, and automations as we scale.
Essential Duties & Responsibilities
Campaign Execution & Optimization: Build, launch, and optimize Google Search/PMax, LSA, and Meta campaigns to qualified‑lead and revenue targets; manage negatives, audiences, creative rotation, and value‑based bidding (tCPA/tROAS).
LSA Operations: Own verification, category setup, coverage mapping, review‑velocity coordination, dispute/credit workflows, and budget pacing at the market level.
Tracking & QA: Implement and validate GA4/GTM tags, Enhanced Conversions, Meta CAPI, call tracking, and offline event uploads from CRM; maintain naming conventions and governance.
Testing & Insights: Run structured A/B tests (offers, hooks, audiences, bidding); document hypotheses, outcomes, and next steps. Produce concise weekly insights and recommendations.
Creative & CRO Support: Draft ad copy and briefs; collaborate with design/video; manage landing page updates.
Budget Pacing & Forecasting: Monitor daily pacing within ±5%; adjust bids/budgets by market, surface risks, and recommend reallocations.
Storm Surge Protocols: Execute pre/during/post storm playbooks (copy/geos/budgets); support after‑hours monitoring during severe weather windows.
Speed‑to‑Lead & Call Quality: Track connect, book, and show rates; coordinate with call center and reputation teams to improve outcomes; flag spam/low‑intent patterns.
Documentation: Keep SOPs, checklists, and asset inventories up to date; contribute to a repeatable multi‑market operating system.
Minimum Qualifications
3–6+ years managing hands‑on paid media for lead generation (home‑services/franchise preferred).
Proven wins improving qualified lead volume and CPL via Search/PMax, LSA, and Meta.
Working fluency in GA4, GTM, Enhanced Conversions, Meta CAPI, call tracking, and offline event ingestion from CRM; comfortable with deduplication basics.
Strong account hygiene: label/naming discipline, query sculpting, audience frameworks, and test design.
Excellent copywriting for ads and clear communication of insights; organized, reliable, and detail‑obsessed.
BA/BS or equivalent practical experience.
Preferred Qualifications
Experience with Bing/Nextdoor/YouTube/Waze and light programmatic/CTV coordination.
Exposure to simple automations (Google Ads scripts, Apps Script, or Python) for pacing/alerts/QA.
Familiarity with reputation platforms (e.g., Birdeye) and their impact on LSA performance.
Tools & Platforms
Ads: Google Ads, Meta Ads, Google LSA (plus Bing/Nextdoor/YouTube/Waze as needed)
Data & Tracking: GA4, GTM, Looker Studio, Enhanced Conversions, Meta CAPI, Offline Events
Attribution & CX: CallRail (or similar), CRM (AbeConnect or similar), Birdeye (or similar)
Ops: Asana, Google Chat, Google Workspace, Zapier