Performance Marketing Manager

Home Services Franchise Support

Performance Marketing Manager

Terre Haute, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Paid time off

    Health insurance

    Position Summary We are a nationally recognized home‑services brand seeking an in‑house Paid Media Manager to execute and optimize high‑impact acquisition programs across a multi‑location franchise network. You will manage day‑to‑day performance on Google (Search/Performance Max), Google Local Services Ads (LSA), and Meta, translating playbooks and strategy into consistent market‑level results. The ideal candidate brings hands‑on expertise, strong QA discipline, and a builder’s mindset to help formalize processes, documentation, and automations as we scale.

    Essential Duties & Responsibilities

    Campaign Execution & Optimization: Build, launch, and optimize Google Search/PMax, LSA, and Meta campaigns to qualified‑lead and revenue targets; manage negatives, audiences, creative rotation, and value‑based bidding (tCPA/tROAS).

    LSA Operations: Own verification, category setup, coverage mapping, review‑velocity coordination, dispute/credit workflows, and budget pacing at the market level.

    Tracking & QA: Implement and validate GA4/GTM tags, Enhanced Conversions, Meta CAPI, call tracking, and offline event uploads from CRM; maintain naming conventions and governance.

    Testing & Insights: Run structured A/B tests (offers, hooks, audiences, bidding); document hypotheses, outcomes, and next steps. Produce concise weekly insights and recommendations.

    Creative & CRO Support: Draft ad copy and briefs; collaborate with design/video; manage landing page updates.

    Budget Pacing & Forecasting: Monitor daily pacing within ±5%; adjust bids/budgets by market, surface risks, and recommend reallocations.

    Storm Surge Protocols: Execute pre/during/post storm playbooks (copy/geos/budgets); support after‑hours monitoring during severe weather windows.

    Speed‑to‑Lead & Call Quality: Track connect, book, and show rates; coordinate with call center and reputation teams to improve outcomes; flag spam/low‑intent patterns.

    Documentation: Keep SOPs, checklists, and asset inventories up to date; contribute to a repeatable multi‑market operating system.

    Minimum Qualifications

    3–6+ years managing hands‑on paid media for lead generation (home‑services/franchise preferred).

    Proven wins improving qualified lead volume and CPL via Search/PMax, LSA, and Meta.

    Working fluency in GA4, GTM, Enhanced Conversions, Meta CAPI, call tracking, and offline event ingestion from CRM; comfortable with deduplication basics.

    Strong account hygiene: label/naming discipline, query sculpting, audience frameworks, and test design.

    Excellent copywriting for ads and clear communication of insights; organized, reliable, and detail‑obsessed.

    BA/BS or equivalent practical experience.

    Preferred Qualifications

    Experience with Bing/Nextdoor/YouTube/Waze and light programmatic/CTV coordination.

    Exposure to simple automations (Google Ads scripts, Apps Script, or Python) for pacing/alerts/QA.

    Familiarity with reputation platforms (e.g., Birdeye) and their impact on LSA performance.

    Tools & Platforms

    Ads: Google Ads, Meta Ads, Google LSA (plus Bing/Nextdoor/YouTube/Waze as needed)

    Data & Tracking: GA4, GTM, Looker Studio, Enhanced Conversions, Meta CAPI, Offline Events

    Attribution & CX: CallRail (or similar), CRM (AbeConnect or similar), Birdeye (or similar)

    Ops: Asana, Google Chat, Google Workspace, Zapier