General Manager for Champy’s Family Entertainment Center
Champy's FunCity We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge indoor attractions, immersive multi-player Virtual Reality Simulators (coming soon), arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venue staffedwith warm & knowledgeable Team Members.
Summary of the General Manager position
The General Manager reports directly to the Owner of Champy'sFuncity. We are growing rapidly, and have plans to invest a great deal of time and money into expanding Champy's FunCity; the ideal GM candidate is someone that is career driven and has the ability to lead a team by offering outstanding customer service.
The GM will be responsible for the management of all functional areas of the site’s business operations. The General Manager will work closely with and report to the unit Owner, with responsibility for being the leader in the development of Management & Hourly Team Members as well as involvement in Repair & Maintenance of the facility.
General Managers must create an environment that develops ownership and accountability. They are expected to inspire and maintain the quality of execution and ethical standards as set by the Owner of Champy’s FunCity.
Some of the overall responsibilities:
• Lead team members with integrity and purpose
• Empower staff to deliver exceptional legendary service
• Always support the Champy's FunCity Motto “Striving for Perfection; Achieving Excellence”
• Manage daily operations: staffing, scheduling, repair and maintenance, cleanliness, organization, service timing, and quality product.
• Fully accountable for all aspects of P&L, including achieving annual revenue, profit, cost control and inventory control
• Accountable to maximize daily sales and effectively manage costs, labor and cash control
• Work closely with other department Managers within our location to oversee operations and facility
• Continuously promote safety and sanitation
• Responsible to take proactive approach to guest relations, spend time on the floor interacting with guests
• Ultimately responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
• Responsible for the on-going development of all staff members and for the development of Shift leaders-in-Training
• Responsible to provide direct and honest feedback to staff regarding individual performance
• Assure that staff morale is maintained at a high level
• Take an active part in the recruitment and retention of staff
• Accountable to maximize daily sales and effectively manage costs, labor and cash control
• Ensure site inspections are within acceptable standards
• Work closely with all Department to ensure proper scheduling and planning for Events
• Continuously promote and build upon Champy's FunCityreputation as the “best place to work”
Champy's FunCity is growing rapidly with plans to expand and evolve operations.
Working with Champy's FunCity you can expect:
• Top Salaries
• Growing Fast (but smart) - merit based opportunities to rapidly advance your career!
• Champy's FunCity has the BEST staff, so managers work with and lead motivated professionals!
• Personal Medical Insurance Coverage
• Personal time off accrued starting your first day of employment
• Management Level Company provided fringe benefits package including travel
Some required Qualifications of the General Manager role:
• Proven leadership and team skills; ability to motivate and manage all levels of staff
• Ability to quickly learn systems, processes, and procedures
• Strong knowledge of cost controls and operations driven financials
• Flexible work schedule with the ability to work nights, weekends and holidays
• High School Diploma or equivalent
• Eligible to work in the United States
• At least 18 years of age
You got this? Then apply now!
Some ‘Great to Have’ Qualifications and Experience would be:
• Two years of upper-level management with a Family Entertainment Center or Hospitality Company in a high-volume environment
• Strong P&L analysis experience and knowledge
• An interest in and familiarity with virtual reality, arcade games and motorsports
Physical Requirements:
The physical requirements described below are representative of those needed to successfully perform the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• The ability to communicate quickly and accurately using telephone, computer, and in person
• The ability to move quickly throughout the entire location
• Must be able to lift up to 25 lbs. on a regular basis
• Perform functions which require organization, frequent bending, reaching, turning, lifting and occasional stocking up to 50lbs
• Be able to work in an environment that may include bright, dim or flashing lights with varying volume levels
• The ability to use manual dexterity to operate all necessary equipment
• Be able to understand, coach and follow safety standards at all times
Apply now and get ready to join a winning team and boost your career into high gear!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.