ESSENTIAL FUNCTIONS

Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.

SUPPORTIVE FUNCTIONS

Assist concierge in handling mail and facsimiles and providing guest with information regarding Lodge facilities and local attractions.

Book reservations for those guests who approach the Front Desk.

QUALIFICATION STANDARDS

Education

High school or equivalent education required.

Experience

One to two years in a public contact position.