Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Location: Harwich Port, MA

About the Role

We are a growing residential home service provider seeking a Permit & Inspection Coordinator to support our operations team. This role is responsible for managing the full permitting lifecycle—from application preparation to final inspection scheduling—while also supporting day-to-day office operations.

This position is ideal for someone who is highly organized, detail-oriented, and comfortable managing multiple responsibilities in a fast-paced, small-business environment.

Key Responsibilities

Prepare and review residential permit applications for accuracy and completeness

Submit permits through city and county online portals

Track permit status and proactively follow up with local jurisdictions

Schedule and coordinate inspections with homeowners, clients, and inspectors

Communicate professionally with building departments, inspectors, customers, and internal team members

Maintain accurate records and internal tracking systems

Additional Responsibilities:

Answer incoming calls and provide professional customer support

Manage customer relations and ensure a high level of service

Assist with dispatching technicians and scheduling service calls

Help manage and track preventative maintenance agreements

Qualifications

Strong attention to detail and ability to follow processes consistently

Comfortable working with online portals, PDFs, forms, and checklists

Clear and professional communication skills (phone and email)

Ability to manage multiple tasks and priorities simultaneously

Administrative, construction, or permitting experience is a plus—but not required

Preferred (Not Required)

Experience working with building departments or permitting software

Familiarity with residential construction processes

Experience with ServiceTitan

Ability to work independently with minimal supervision

What We Offer

Small, efficient team with clear expectations

Supportive and straightforward work environment

Opportunity for growth as the company expands

Hands-on training and development