About Us:

Here at Prestige, we are a fast-growing, family-owned company overseeing commercial and residential properties, as well as customer-facing operations with our Car wash and Gas locations. Our team values efficiency, collaboration, and providing excellent service to both clients and internal teams. We are seeking a highly organized, detail-oriented individual to join our team as a Permitting and Claims Specialist.

Job Summary:
The Permitting and Claims Specialist is a multifaceted role with many responsibilities:

• Managing building permit filings for commercial and residential projects, including communication with contractors, building departments, inspectors, conservation authorities, and other relevant entities.

• Following up on insurance claims by coordinating with adjusters and insurance companies to ensure timely claim resolution and payment.

• Supporting the customer service department with email responses, ticket processing, and day-to-day administrative tasks.

• Assisting various teams with project completion, vendor follow-up, and communication with utilities (National Grid, Eversource), city/town clerks, and other external contacts.

Key Responsibilities:

• Prepare, submit, and track building permit applications for commercial and residential projects.

• Serve as primary liaison with contractors, building departments, inspectors, and other governmental bodies to ensure permits are approved and inspections are scheduled.

• Contact insurance companies and adjusters to follow up on open claims, ensuring timely closure.

• Provide support to the customer service team with email inquiries, ticket management, and administrative tasks.

• Coordinate with vendors, contractors, and utilities to resolve project-related questions and issues.

• Assist any team within the company as needed to ensure projects and tasks are completed efficiently.

• Maintain organized records of permits, claims, correspondence, and project progress.

Qualifications:

• Previous experience with building permits, municipal departments, or construction administration preferred.

• Experience following up with insurance companies, contacting daily to ensure claims are closed.

• Strong organizational skills and attention to detail.

• Excellent written and verbal communication skills.

• Ability to multitask and manage competing priorities in a fast-paced environment.

• Proficiency with email, Microsoft Office (Word, Excel, Outlook), and project management tools.

• Professional, proactive, and solution-oriented mindset.

Benefits:

• Competitive salary

• Health, dental, and vision insurance

• Paid time off

• Growth opportunities in a fast-expanding company

• Collaborative and supportive team environment

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.