Benefits:

Health insurance

Opportunity for advancement

Profit sharing

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free food & snacks

Huff Insurance, a long‑standing family‑owned independent agency, is seeking an experienced Personal Lines Department Manager to lead our growing PL team. We are known for our educational approach, strong digital presence, and commitment to exceptional client service. This role is central to our next phase of growth.

Responsibilities

Lead, coach, and support Personal Lines Account Managers and CSRs

Oversee daily workflow, task distribution, and service standards

Manage renewals, endorsements, remarketing, and escalated client issues

Improve processes, implement automation, and ensure workflow consistency

Drive retention goals (target 92–95%) and support cross‑selling initiatives

Ensure accuracy, compliance, and quality control across the department

Collaborate with agency leadership on strategy, reporting, and staffing

Qualifications

5+ years of Personal Lines insurance experience

2+ years in a leadership or supervisory role

Active P&C license (MD or ability to obtain)

Strong knowledge of PL coverage, underwriting, and carriers

Experience with agency management systems (Applied Epic preferred)

Excellent communication, coaching, and organizational skills

What We Offer

Competitive salary + performance incentives

Health, dental, vision, retirement plan

Paid time off and holidays

Professional development support

A positive, family‑centered culture

Opportunity to shape a key department in a growing agency

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.