Personal Lines Account Manager
Location: The Woodlands, TX
Salary: $50,000 to $65,000 + Commission & Bonuses
Join a values-driven insurance agency that puts people first, clients and employees alike. This growing, family-owned independent agency is looking for a Personal Lines Account Manager to provide outstanding service and support across a generalist personal lines book of business. The agency is in growth mode and is seeking someone who wants to grow alongside a supportive, empowered team.
Responsibilities:
- Manage and service a personal lines book of business, including auto, homeowners, renters, umbrella, and other personal policies
- Handle day-to-day servicing tasks such as policy changes, renewals, quoting, re-marketing, billing inquiries, and client communications
- Provide exceptional service by educating clients, resolving issues promptly, and proactively identifying coverage needs
- Support producers by preparing quotes, issuing binders, and managing follow-up documentation
- Maintain accurate records in the agency management system (Applied Epic experience is a plus)
- Stay current with carrier guidelines, product offerings, and underwriting requirements
Qualifications:
- 3 to 5 years of experience as a Personal Lines Account Manager or similar client-facing insurance role
- Strong knowledge of personal lines insurance products including auto, home, and umbrella
- Excellent verbal and written communication skills with a customer-first attitude
- Experience using an agency management system (Applied Epic preferred but not required)
- Active Property and Casualty (P&C) license required
Compensation and Benefits:
- Competitive salary range of $50,000 to $65,000 based on experience
- Performance-based bonuses and 30% commission on any cross-sold or new business you generate
- 100% employer-paid medical insurance for employees
- 401(k) plan with 3% employer match
- Positive, team-oriented culture that values employee input and supports growth
If you’re a service-minded insurance professional who wants to work in a collaborative and empowering environment, this could be the right fit for you.