Benefits:

Simple IRA

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Benefits/Perks

Competitive Pay

Growth and advancement opportunities

Job Stability in a growing industry

Paid time off

Simple IRA with company match

Trusted reputation: be a part of an agency with over 90 years of experience

Strong carrier partnerships

Job Description We are seeking a professional and personable Personal Lines Representative to join our team. In this role, you’ll be the first point of contact for our clients, whether it is providing service to existing customers or gathering personal insurance details, preparing quotes, and matching them with the best options from the wide variety of carriers we represent. You’ll deliver exceptional service, problem-solve with confidence, and work alongside a supportive, upbeat team that values collaboration and growth.

The ideal candidate will love helping people, enjoy learning new things, and want to grow in a team first, high-energy workplace.

Responsibilities

Answer customer questions via phone, email, and in-person

Assist clients with new quotes, updating policies, payments, and other services

Maintain detailed records of client interactions, including documentation

Review insurance policies

Collaborate with colleagues to provide comprehensive customer service

Qualifications

2 years prior property/casualty insurance experience

Knowledge of property/casualty insurance products

High school diploma/GED required

Excellent customer service skills

Highly organized with strong time management skills

Familiarity with Microsoft Office and other software applications

Strong communication skills - able to explain insurance concepts clearly

Customer first mind set with a proactive, upbeat attitude

Proven ability to meet or exceed deadlines/goals

Join Thomes Insurance Group and grow your career while making a real difference in people's lives. Apply today and become part of a team that is redefining what customer service in personal insurance feels like!