Personal Training Manager

Crunch - Bay Area

Personal Training Manager

San Rafael, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Opportunity for advancement

    Training & development

    CRUNCH FITNESS – PERSONAL TRAINING MANAGER (PTM)

    Own the Business. Lead the Team. Drive Revenue.

    At Crunch Fitness, the PTM is the CEO of Personal Training inside the club. You are responsible for sales, service, team performance, and client results—all tied to revenue growth and retention.

    THE ROLE

    The Personal Training Manager drives:

    New client acquisition + retention

    Personal Training revenue growth

    Team development and accountability

    Execution of the full client journey

    You don’t manage the business—you own it.

    WHAT WINNING LOOKS LIKE

    Hit and exceed monthly revenue + KPI targets

    Drive consistent CrunchOne Kickoff production (50%+ personally)

    Build a high-performing, accountable trainer team

    Deliver elite client experiences that retain and upsell

    Maintain full visibility on business metrics and trends

    CORE RESPONSIBILITIES

    Sell & Lead from the Front

    Execute at least 50% of all CrunchOne Kickoffs

    Coach trainers on sales, objection handling, and closing

    Drive daily focus on book, show, close

    Own the Client Journey

    Ensure strong onboarding and first 90-day experience

    Drive retention through results, accountability, and engagement

    Guarantee consistent delivery of high-quality programming

    Build & Develop the Team

    Hire, train, and manage Personal Trainers

    Conduct regular performance meetings and coaching sessions

    Set clear expectations and hold the team accountable

    Run the Business

    Manage schedules and resources based on KPIs

    Oversee program quality (dotFIT, tracking, progress reports)

    Maintain clean, accurate reporting (ABC/Datatrak, etc.)

    Communicate performance and action plans to GM

    NON-NEGOTIABLES

    Lead by example in execution, energy, and professionalism

    Enforce standards: punctuality, dress code, service, cleanliness

    Deliver consistent, measurable results

    Take full ownership—no excuses, only solutions

    QUALIFICATIONS

    CPR Certified (required)

    National PT Certification (NASM, ACE, ACSM, NSCA, etc.)

    High School Diploma (required) | Degree (preferred)

    1–2 years Personal Training experience (preferred)

    Leadership + consultative sales experience (strongly preferred)

    SKILL SET

    Sales leadership and closing ability

    Coaching, development, and accountability

    Strong communication and relationship-building

    Operational command of Crunch systems (ABC, dotFIT, etc.)

    High energy, high standards, results-driven mindset

    PHYSICAL DEMANDS

    Active presence on the floor and in sessions

    Ability to demonstrate exercises and lift 50 lbs

    SCHEDULE

    Full-time, flexible availability

    Nights, weekends, and holidays as needed

    WHY CRUNCH

    Uncapped bonus potential tied to performance

    Leadership growth path within a scaling brand

    High-performance culture with real opportunity to win

    Ability to build and scale your own business inside the gym

    BOTTOM LINE

    This role is for leaders who sell, coach, and execute at a high level. If you can build people, drive revenue, and own results—you’ll dominate.