PERSONIFY AND OUR PHILOSOPHY 

When work is challenging and rewarding it shouldn't feel like work. Careers should be fulfilling!

We all want to know and feel that we're contributing and being acknowledged and rewarded for our work. We also want work/life balance, flexible and fun work environments, and a team with whom we enjoy working and playing hard.

We're growing! And we're looking for talented people to join our team. Personify is one of the most diversified and fastest growing providers of technology solutions to the association, chamber, nonprofit, higher education and corporate markets. Our platform of integrated software solutions enables our clients to fulfill their important missions by acquiring, engaging, and retaining organization members, charitable donors, event attendees and more.

Personify is large enough to set the industry standard for quality products, client support and growth, yet we still have that entrepreneurial spirit. We love new people, new thinking, and better ways of doing things. And we operate in diverse, growing, dynamic cities: Austin, Atlanta and Toronto. Take control of the wheel, shift your career into a higher gear, and enjoy the ride!

WHAT IS THE ROLE?

The Business Applications Administrator will work on a team of technical admins to maintain, develop, and optimize Personify's Salesforce instance and the organization's other integrated enterprise business systems. They will work closely with key stakeholders across the business to gather non-technical business requirements and translate them to technical system changes and improvements. We are looking for someone who thrives in a fast-paced environment and enjoys developing and executing creative, scalable solutions to changing business needs by improving our existing systems and implementing new technology systems.

WHAT YOU'LL BE WORKING ON:

• Handle Salesforce administrative functions in a Lightning instance, including but not limited to creation and maintenance of users, roles and profiles, permission sets, page layouts, validation rules, process builders, workflows approval processes, record types, data governance, and data integrity
• Provide end-user support, including management of Salesforce.com support requests, and provide training to maximize Salesforce usage
• Work with stakeholders in various departments to identify process improvements and efficiencies, make recommendations to key stakeholders, execute the build-out and manage the roll-out
• Develop, document, and implement training for users on processes and policies
• Work cross-functionally with key stakeholders and to identify and provide recommendations for areas of optimization for enterprise systems, training, and operations in support of changing business needs
• Work with department stakeholders to develop, analyze, and maintain custom reports and dashboards to monitor performance
• Maintain end to end ownership of assigned projects, including planning, execution, change management, and training
• Maintain data integrity within Salesforce.com and stay current with SFDC releases, feature, and best practices to promote improved process and technical solutions
• Manage and act as an administrator Salesforce managed packages and integrated systems including but not limited to Marketo, Mavenlink, NetSuite, Salesforce CPQ, and DocuSign

DO YOU HAVE WHAT IT TAKES?

• Certified Salesforce.com Administrator, Advanced Administrator, or equivalent experience
• 2+ years of working experience as a Salesforce Administrator, B2B experience preferred
• Salesforce CPQ Certification preferred
• Knowledge of integrating and configuring Salesforce connection applications such as NetSuite, Celigo, DocuSign, Dell Boomi, Mavenlink, Marketo, or similar software required 
• Experience working with all standard Salesforce.com objects, data loader tools, and administrative functionality
• Demonstrate ability to meet deadlines, handle and prioritize simultaneous requests and manage aspects of change management, including internal communication
• Demonstrate a willingness to learn and adapt in a high growth environment
• Enjoys problem-solving and showcases the ability to translate non-technical business requirements and processes into technical processes

Personify is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics. Employment offers are contingent on the candidate successfully completing a background investigation in compliance with federal, state and local laws.

If you are fulfilled by empowering organizations that are trying to make a difference in the world and enjoy a work environment where your co-workers have your back and transparency is a must, Personify might just be the place for you!