Benefits:

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Clearance: Must be able to obtain and maintain SECRET security clearance

Work location: Dyess Air Force Base, Texas – Onsite 5 days a week

Position Description: Global Solutions International, LLC is seeking an entry-level Personnel Assistant I and II to provide front desk administrative support and ID card processing services at Dyess AFB. This position plays a key role in welcoming and assisting military personnel, dependents, and civilian staff, while maintaining accuracy in data entry and ensuring privacy compliance. The Personnel Assistant I will operate within the DEERS/RAPIDS environment and is expected to deliver high-quality customer service in a fast-paced personnel support setting.

Duties & Responsibilities:

Provide front desk reception support, including greeting visitors and managing check-in procedures.

Perform ID card processing and issuance using the DEERS/RAPIDS system.

Conduct basic data entry, updates, and verification in support of personnel recordkeeping.

Ensure adherence to Privacy Act policies and procedures while handling personal information.

Communicate effectively with service members, dependents, and internal personnel.

Maintain an organized and professional front desk environment and assist with administrative tasks as needed..

Minimum Qualifications/Requirements:

Entry-level role: prior experience in customer service or administrative support is preferred.

Must demonstrate strong customer service, data entry, attention to detail, and communication skills.

Must be able to obtain and maintain a security clearance.

Education:

A bachelor’s degree from an accredited college or university is required.

Required Training/Certifications:

DEERS/RAPIDS training

Privacy Act training

Type of Job: Full Time Salary: Competitive salary Attractive Benefits Package: Medical, Dental, Vision, LTD/STD, PTO, Federal Holidays Work location: Dyess Air Force Base, Texas - Onsite 5 days a week

Personnel Assistant II – Military Personnel Program Support & Data Analysis

Clearance: Must be able to obtain and maintain SECRET security clearance

Work location: Dyess Air Force Base, Texas – Onsite 5 days a week

Position Description: Global Solutions International, LLC is seeking a Personnel Assistant II to provide intermediate-level administrative and customer service support for Air Force personnel operations at Dyess AFB. This role builds on the foundational responsibilities of a Personnel Assistant I, with added emphasis on program management support, complex customer service interactions, and data accuracy in support of military, veteran, and dependent benefits. The Personnel Assistant II will apply knowledge of Air Force personnel programs, policies, and data integrity standards to support smooth operational outcomes.

Duties & Responsibilities:

Provide front desk reception support, including greeting visitors and managing check-in procedures.

Perform ID card processing and issuance using the DEERS/RAPIDS system.

Conduct basic data entry, updates, and verification in support of personnel recordkeeping.

Ensure adherence to Privacy Act policies and procedures while handling personal information.

Communicate effectively with service members, dependents, and internal personnel.

Maintain an organized and professional front desk environment and assist with administrative tasks as needed.

Provide direct customer support, including resolution of complex personnel-related inquiries and benefit issues.

Support Air Force personnel programs through data validation, program tracking, and report generation.

Conduct routine and advanced data entry and data analysis to ensure record accuracy and compliance with Air Force standards.

Assist with managing multiple personnel programs and ensure adherence to applicable military regulations.

Operate DEERS/RAPIDS systems for ID card issuance and records updates.

Maintain compliance with security, privacy, and system access protocols.

Support Site Security Manager responsibilities, including access control procedures and documentation accuracy.

Minimum Qualifications/Requirements:

1–3 years of relevant experience in personnel, administrative, or customer service roles.

Demonstrated proficiency in customer service, data entry, problem-solving, and multi-tasking across programs.

Working knowledge of Air Force personnel programs, military/veteran and dependent benefits, and data integrity standards.

Must be able to obtain and maintain security clearance.

Education:

A bachelor’s degree from an accredited college or university is required.

Required Training/Certifications:

DEERS/RAPIDS training

Site Security Manager training

Type of Job: Full Time Salary: Competitive salary Attractive Benefits Package: Medical, Dental, Vision, LTD/STD, PTO, Federal Holidays Work location: Dyess Air Force Base, Texas - Onsite 5 days a week

Global Solutions International, LLC (GSI) is an equal opportunity employer. GSI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. GSI conforms to the spirit as well as to the letter of all applicable laws and regulations.