The Personnel Coordinator (PC) is responsible for assisting with recruiting exempt and non-exempt positions by performing initial outreach, interview scheduling, personnel coordination with recruiters and on-site employees, and any other tasks necessary to facilitate placement activities. The PC will assume primary responsibility and facilitation of the initial outreach process and coordination with on-site. High collaboration with various stakeholders, hiring managers, on-sites, and recruiters will be required within this role.
Duties and Responsibilities
- To think, learn and adapt.
- Filter applicants and manages assessment processes.
- Coordinates and schedules phone, video, and in-person interviews.
- Provides administrative support to recruiters, sales, and office manager
- Manages new hire onboarding.
- Facilitates new hire orientation.
- Actively assists in the search and recruitment of qualified candidates to fill open positions.
- Works with manager to identify staffing needs, job specifications, job duties, qualifications, and skills.
- Reviews applications and interviews applicants to determine a suitable fit for the position and Company.
- Assists in setting up additional interviews between applicants and Customer when requested.
- Greets and assists potential clients, employees, and guests.
- Completes special projects as needed.
- Assists with payroll process to ensure efficient and accurate information and processing. Serves as back-up to Accounting for running payroll.
- Assists with coordination of events and employee activities.
- Sends emails regarding new starts, pending starts, or those clients that require additional testing.
- Daily entry in CRM/ATS/Timekeeping systems as required to track, communicate, and place clients with customers.
- Promote a robust code of ethics/code of conduct with regard to the Company's operations
- Setup and conduct pre-employment drug screens
- Monitors and follows up on callouts, including contacting applicable Customers and subsequent follow-through.
- Displays enthusiasm to understand and learn how the Company promotes and provisions its services.
- Ensures proper execution of new business initiatives.
- Documents work in an organized and effective manner
- Performs basic to intermediate problem solving related to essential functions.
- Commute to multiple job site locations as needed for coverage
- Other duties as required.
Essential Functions
- Work collaboratively to meet the Company's mission of "Getting employers and employees where they want to go."
- Responding in person and to internet inquiries via phone, email, and text.
- Assist in finding Clients for potential placement.
- Document all activities and communications with Clients and Customers
- Setting, confirming, and following up on appointments
- Learning, understanding, and following call and email scripts and all client and customer engagement processes.
- Communicate effectively with all customers and clients according to their preferred method of communication (via phone, email, or text)
- Engage selected clients to be on-boarded.
- Proactively follow-up with clients to ensure completion of the onboarding process, including entry into the payroll system, completion of pre-hire documentation, collection of verification documents and IDs, drug testing, background reports, customer required documentation, and orientation paperwork.